FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
5.0
Sep 25, 2018

Accounting Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Although the company is fairly new they try their best to make sure that we have a great culture. There are many "new" company growing pains but management goes out of their way to make sure that everyone feels involved in the issue resolutions and that everyone feels like "part of the team". Coming to FirstKey was one of the best career decisions that I've made!

Cons

As mentioned above there are some "growing pains" but that is to be expected with any new company. If I had to say something negative I would say that not all teams are offered the option to telecommute, but I've been told that this policy is under review.

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FirstKey Homes Response
7y
Hi! Thank you for taking the time to write your review. We do work hard to work through any growing pains as you mention and the Team that is in place is working great at doing just this. It is a fast paced work environment with a lot of growth opportunity, so stick around and grow with us! Thank you for all that you do here. Scott
1.0
Sep 22, 2018

This has to stop

Recommend
CEO approval
Business Outlook

Pros

Some good team members still left

Cons

This company has lost sight of what really matters and have been strategically getting rid of, demoting, and bullying employees that actually know how to and care about fixing the issues and doing a good job. When the company experienced vast growth with little resources it put a lot of strain on the accounting department. They brought on a bunch of departments and we're not mindful of the rest of the picture as a whole. They allowed data to be changed freely therefore making reconciliation impossible. While the knowledgeable employees were begging for help upper management/executives were busy finding someone to blame. They run out a completely competent property controller and replace her with one with no knowledge of real accounting. One that constantly bullies and hires her little minions to do her dirty work. Anyone more knowedge able and experienced than her becomes her target so she can distract everyone from the fact she doesn't know what she's doing. Yes this company needed help due to growing pains but they needed a good leader not a tyrant troll who just cares about how she looks in her tight skirts. She promotes people who don't have the qualifications over people who are fully qualified without even posting these open positions. Executives who are allowing this to happen need to make it stop and the investors need to look further into who they have "leading" this company.

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FirstKey Homes Response
7y
Hello! Thank you for taking the time to write your review. We listen to all of our reviews and I appreciate your point of view. Over the course of the last 12-18 months, we have gone through a lot of changes to make FirstKey Homes a great place to work as well as, the leader in our industry. We feel that we have brought in the right people in many capacities to get us here and to continue to drive s forward. I am sorry to read that you have had issues with the hiring in your department but we do feel that the right people are in the right positions. We do our best to make sure the people hired in all positions fit into the vision we have for FirstKey Homes moving towards the end of 2018 and into 2019 and beyond. If you would like, we have a great HR department to voice any issues you have and they will listen and look into any situation you have described above immediately. We want every Team Member to be happy with their role, with the company and with their place here for the future and you are no exception. Thank you for all that you do here. Scott
2.0
Sep 20, 2018

Accountant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None the cons override this

Cons

Nepotism and favoritism runs rampant

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FirstKey Homes Response
7y
Hello! I am very sorry to read your review and how your experience was butI assure you, there is no nepotism nor favoritism. We look at every single hire with the utmost importance and we take into consideration a number of candidates in order to find the best for the role. In this effort, we do our due diligence as well, as we strive to make FirstKey Homes the best it can be and it starts with our Team Members. Hiring based on nepotism and favoritism would not be an accurate method to achieve the goals we have here. Again, I am sorry that you did not have a great experience but we do thank you for everything you did here to make us better in your time with us. Thank you, Scott
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Glassdoor has 287 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.