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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Advisor reviews

3.2

59% would recommend to a friend

(178 total reviews)
avatar

Ritesh Idnani

64% approve of CEO

54% positive business outlook

Customer Advisor employees have rated Firstsource Solutions with 3.2 out of 5 stars, based on 178 company reviews on Glassdoor. This indicates that most Customer Advisor professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Advisor professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

178 reviews
3.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and can also work from home

Cons

Low pay at minimum wage

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Firstsource Solutions Response
1y
Thank you for your feedback. We're glad to hear that you appreciated the flexibility in hours and the work-from-home opportunities during your time with us. We strive to offer competitive compensation within the constraints of our business. We'll continue to evaluate our compensation and benefits structure to ensure we're offering fair and competitive wages to our colleagues.
4.0
Aug 26, 2024

Firstsource

Recommend
CEO approval
Business Outlook

Pros

Excellent standard of training throughout.

Cons

The work is at times repetitive and lacks variety.

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Firstsource Solutions Response
1y
Thank you for sharing your experience with us at Firstsource. We're thrilled that you found our training to be of an excellent standard. Providing high-quality training is something we take pride in and strive to maintain. We understand that sometimes the work can feel repetitive and lack variety, which can be challenging. To help break up the workday and keep things fresh, we have employee experience teams that run activities and engagement events for our colleagues. We appreciate your feedback on this matter, as it helps us identify areas where we can improve. We're always looking for ways to diversify our work and provide opportunities for growth and development. Your input is valuable to us as we continue to improve and provide a positive work environment at Firstsource.
2.0
Aug 26, 2024

Thank you

Recommend
CEO approval
Business Outlook

Pros

Good work space and I liked it

Cons

No growth opportunities at all

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Firstsource Solutions Response
1y
Thank you for taking the time to share your feedback. We're pleased to hear that you appreciate our workspace. We strive to create an environment where our employees feel comfortable and can perform their best work. We offer various training programs and resources aimed at supporting career development and growth. Our goal is to provide employees with the tools and opportunities they need to advance their skills and careers.
Viewing 13 - 15 of 178 Reviews

Glassdoor has 4,389 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.