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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Customer Service Associate reviews

      4.6

      97% would recommend to a friend

      (125 total reviews)
      avatar

      Ritesh Idnani

      100% approve of CEO

      97% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.5

      Career opportunities

      4.4

      Culture & values

      4.4

      Senior management

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      Customer Service Associate employees have rated Firstsource Solutions with 4.6 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      125 reviews
      5.0
      Dec 14, 2023

      Worklife

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s a good place to start your career

      Cons

      Lots of guidance from team members

      avatar
      Firstsource Solutions Response
      2y
      Thank you so much for taking the time to leave us feedback. We're thrilled to be recognized as a great place to start your career. Our dedicated team members are committed to helping you navigate the early stages of your career, providing mentorship and encouragement every step of the way. We believe in investing in the growth and development of our team members from day one, and we're excited to be part of your career journey.
      4.0
      Dec 8, 2023

      Hi

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      HMO, Life Insurance, Work life balance

      Cons

      None so far for the company. For the account where you are in. Theres a lot.

      avatar
      Firstsource Solutions Response
      2y
      Thank you so much for taking the time to leave us feedback. We prioritize a supportive work environment that values work-life balance. We feel engaged employees are happier, more productive, and contribute to a positive workplace atmosphere.
      Viewing 28 - 30 of 125 Reviews
      Related searches: Firstsource Solutions Customer Service Associate jobs | Firstsource Solutions Customer Service Associate salaries | Firstsource Solutions benefits | Firstsource Solutions Customer Service Associate interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Associate reviews

      Glassdoor has 4,370 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.