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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Customer Service Associate reviews

      4.6

      97% would recommend to a friend

      (125 total reviews)
      avatar

      Ritesh Idnani

      100% approve of CEO

      97% positive business outlook

      Ratings by demographic groups

      Customer Service Associate employees have rated Firstsource Solutions with 4.6 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      125 reviews
      2.0
      Dec 18, 2017

      Work from home team

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, fixed weekly shifts to 2200. good support from bosses.

      Cons

      Sense of isolation despite online support, low wages.

      avatar
      Firstsource Solutions Response
      8y
      Thanks for taking the time and leaving us such great feedback, it's great to read that you and your team are well supported! We love receiving feedback from our employees and we strive to create an environment that allows you to do your best work and develop within the company. We are very grateful to you and your team for the hard work that you do. Keep up the good work!
      1.0
      Oct 29, 2017

      Bad place to work

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training n support from team leaders

      Cons

      Salary is too low, even for freshers there is partiality in salary.. Its not same for everyone.. N transport system is too bad.. Smokers in cab.. N when we complain to manager, they are least bothered about it..

      Viewing 106 - 108 of 125 Reviews
      Related searches: Firstsource Solutions Customer Service Associate jobs | Firstsource Solutions Customer Service Associate salaries | Firstsource Solutions benefits | Firstsource Solutions Customer Service Associate interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Associate reviews

      Glassdoor has 4,370 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.