Nov 4, 2019
Firstsource Solutions Customer Service Representative reviews
46% would recommend to a friend
Ritesh Idnani
60% approve of CEO
53% positive business outlook
Customer Service Representative employees have rated Firstsource Solutions with 2.8 out of 5 stars, based on 319 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Firstsource Solutions is rated 27% below average by Customer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).
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319 reviews
Sep 18, 2019
Firstsource Solutions Response
6yThanks for writing in. It is unfortunate that you felt that you had less chances of advancement because we do promote a culture of growth within. 70% of our leaders are home grown and we do have a very detailed process of outlining career paths for our employees.
Aug 2, 2019
Firstsource Solutions Response
6yThanks for writing in. We take your feedback sincerely. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us.
Having said that we are sorry that you felt the workload was too much for you to handle. We could have helped you if you had to raise this concern with your team leads or the HRs when you were working with us.