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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Support Executive reviews

5.0

100% would recommend to a friend

(5 total reviews)
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Ritesh Idnani

100% approve of CEO

100% positive business outlook

Reviews by job title

5 reviews
5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Firstly, the company provides the best support to customers and offers great deals and promotions. The process is smooth and easy to follow, and it is based on advanced technology. The service is reliable, with high-quality picture and sound, and customers are regularly updated with proper care and support.

Cons

There are not many disadvantages, as the company provides good services and also takes care of its employees.

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Firstsource Solutions Response
3w
Thank you for taking the time to share your feedback. We are pleased to hear that you appreciate the strong customer support, smooth processes, use of advanced technology, and the overall reliability of services. It is also encouraging to know that you feel the organization takes good care of its employees.
3.0
Apr 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Good working environment great place to work for

Cons

There is no such errors found till now

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Firstsource Solutions Response
5y
Thank you for sharing the feedback and your positive experience at Firstsource. We strongly believe that when you feel your best, you do your best and are committed to providing a positive work culture to our employees. Wishing you a fulfilling career with Firstsource.
3.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Core Banking Knowledge Learn many tools and techniques

Cons

Less Growth, Less Salary more work

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Firstsource Solutions Response
5y
Thank you for providing the feedback. We appreciate your long-standing tenure with Firstsource. At Firstsource, the career progression is through a robust competency-based assessment process - we pride in having a vast majority of our leaders who are home-grown. We strive to provide a supportive work environment that’s inclusive of a competitive compensation package and fair growth opportunities for all our employees. The HR team also conducts a periodic external benchmarking study to ensure that our compensation levels are on par with industry standards Hope this was discussed with your Manager or someone in HR Team during your tenure with us. Nonetheless, we take your feedback sincerely and will do our best to improve. Wishing you good luck with your future endeavours.
Viewing 1 - 3 of 5 Reviews

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