employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,264 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jan 21, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Good and healthy environment with good people

Cons

Salary is the only concern rest all things are sorted

avatar
Firstsource Solutions Response
5mo
Thank you for sharing your feedback. We’re delighted to know you enjoy the healthy work environment and supportive people at Firstsource. It’s great to hear that you find other aspects of the workplace positive and well-balanced.
3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Onboarding. Advance Salary. Cab Facility (Deductible) Good for Freshers That's it.

Cons

Very Toxic. Very lenient. Playing favourites. Less salary for the work load. That's it.

avatar
Firstsource Solutions Response
5mo
Thank you for taking the time to share your feedback. We’re glad to know you found the onboarding process smooth and appreciated facilities like advance salary and transportation support. We’re sorry to hear about your concerns regarding workplace culture, favoritism, and compensation.We encourage you to have an open conversation with your HR team so we can better understand your concerns and work toward resolving them.
5.0
Jan 20, 2026

Great place to work & thrive

Recommend
CEO approval
Business Outlook

Pros

I have had the privilege of working with Firstsource for over 13 years and my experience has been extremely rewarding. Our organization fosters a supportive and collaborative culture that values both individual contribution and teamwork. Long term employees are valued for their institutional knowledge and insights making it a place where experience truly matters. Overall Firstsource offers an enriching place to build a career where dedication is recognized, professional growth is supported and employees are encouraged to bring their best every day.

Cons

Firstsource does not have a WFM Or Hybrid option hence it is a challenge for employees commuting from long distance leaving them less energetic at the start and end of the day.

avatar
Firstsource Solutions Response
5mo
Thank you for sharing your detailed and thoughtful feedback. We truly appreciate your 13 years of dedication and are delighted to hear that your journey with Firstsource has been rewarding. It’s wonderful to know that you value our supportive culture, recognition programs, and focus on long-term growth and collaboration. We understand your concern regarding the lack of a WFH or hybrid option. While on-site presence is currently a business requirement to support operational efficiency and client commitments,
Viewing 301 - 303 of 4,264 Reviews

Glassdoor has 4,377 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.