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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(126 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

126 reviews

Reviews about "Culture"

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1.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Great way to learn about medicare plans, procedural DX codes for health insurance, PT and DMS. Learn the process of insurance claims and how they are allocated based on patient plans etc.

Cons

No room for advancement, MICRO-MANAGEMENT

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Firstsource Solutions Response
4y
Thank you for sharing your feedback. It’s great to know that you were happy with the learning opportunities provided. Some of your comments on employee development are in stark contrast to what we work so hard to provide. Here at Firstsource, we strive to provide opportunities where all of our employees can develop themselves and lead long and happy careers. Opportunities to progress are regularly available and are awarded based on skills, abilities, and performance. Our management team takes pride in the top-quality customer service we provide to our clients. We are sorry to hear your time with us was not a positive one. We wish you all the very best in your future career.
1.0
Apr 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Company Offered Remote Work For Some Employees.

Cons

- Cannot use PTO for 1st year. - Overworked Employees. - Leadership Micromanages. - Does Not Allow Time Off For Non-Gestational Parents After Birth Of Child. - Operations Managers Verbally Abusive To Staff Members.

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Firstsource Solutions Response
4y
Thank you for sharing your feedback. Our business is a fast-paced customer service environment which can sometimes feel intense, and we continuously strive to make the process better. We pride ourselves on having a strong work culture where our leadership teams provide the support and guidance needed by all of our employees. Your comments are in stark contrast to what we work so hard to provide. We provide a competitive compensation package and offer a wide range of benefits including work-life balance and paid time off for our employees. The employee benefits and time off are continually being reviewed based on market trends, and adjustments are made. We are sorry to hear your time with us was not a positive one. We wish you all the very best in your future career.
Viewing 55 - 57 of 126 Reviews

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