employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,260 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jun 17, 2026

Firstsource is the best

Recommend
CEO approval
Business Outlook

Pros

Firstsource is one of the best companies to work with

Cons

None for me at this point of time

avatar
Firstsource Solutions Response
4d
Thank you for taking the time to share your feedback. We are delighted to hear that you consider Firstsource to be one of the best companies to work for and that you have had a positive experience with the organization and its management. We are also pleased to know that you have not encountered any concerns at this point.
5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership, recognition program, collaboration culture, career growth opportunities,approachable management

Cons

Workload can be high during peak periods

avatar
Firstsource Solutions Response
4d
Thank you for taking the time to share your valuable feedback. We are pleased to hear that you appreciate our supportive leadership, recognition programs, collaborative culture, career growth opportunities, and approachable management. It is encouraging to know that these initiatives have contributed positively to your overall experience.
5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been working with Firstsource for over 7 years and as a Team Leader for 3+ years, and it has been a highly positive and rewarding journey. The organization has provided excellent opportunities for growth, leadership development, and skill enhancement. I have gained strong experience in managing teams, handling critical processes, and driving operational excellence. Firstsource promotes a culture of collaboration, continuous learning, and performance improvement. The exposure to automation and evolving technologies has further strengthened my capabilities. Overall, it has been a great place to grow professionally and build a long-term career

Cons

Nothing to say per me

avatar
Firstsource Solutions Response
4d
Thank you for taking the time to share your detailed feedback and for your continued contribution over the past seven years. We are delighted to hear that your journey with Firstsource has been positive and rewarding. It is encouraging to know that you have benefited from opportunities for career growth, leadership development, skill enhancement, and exposure to automation and evolving technologies. We are also pleased that our culture of collaboration, continuous learning, and operational excellence has supported your professional development.
Viewing 70 - 72 of 4,260 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.