employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,260 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Nov 21, 2019

Do not recomend

Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, ability to work from home

Cons

Mandatory Overtime, decreasing pay, no appreciation

avatar
Firstsource Solutions Response
6y
Thanks for writing in. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us. Do provide us with your contact details so we can get in touch and understand your concern in detail.
2.0
Nov 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Good co workers

Cons

Pay is sometimes low and confusing. Paid by matrix rate. HR department is non existent. They signed me up for the wrong Health Savings plan, paid my taxes to the wrong state and didn't charge me correctly for my health insurance for 4 months causing me to have to pay off their mistakes for the next 6 months.

avatar
Firstsource Solutions Response
6y
Thankyou for taking time to write a review on glassdoor. It is important for us to hear what we are doing well and what we need to improve upon. We are not happy that your experience working here has been unsatisfactory means that in your case, we have failed somewhere along the line. Since you are a current team member at Firstsource, i would urge you to meet your employee engagement SPOC to discuss these concerns in person. I assure you we can work towards some resolution.
1.0
Aug 1, 2019

It was ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The last position I held had flex time

Cons

Pay People Management No pay raise Short on pay checks

avatar
Firstsource Solutions Response
6y
Thanks for writing in. We take your feedback sincerely. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us. Having said that what ever pay is confirmed in your offer letter is what we pay our employees. If there is any discrepancy in what was promised verses what is paid to you, please reach out to your HR SPOCs.
Viewing 112 - 114 of 4,260 Reviews

Glassdoor has 4,372 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.