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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Absolutely 0. A turn and burn factory. Want a job tomorrow? Look no further. Your CEO is INDIA and so will be your paychecks. Will hire anyone with a clean background and a pulse. Not even a good stepping stone job. Way better for much more $. Look elsewhere. You will NOT be promoted no matter what they say. The Chiefs are not leaving. Been there for decades. They do NOT care about you. Seen literally thousands come and go. Should you be outstanding you "might" get a . 12 - 15 raise. Yes that is in cents!

Cons

Went from a horrible job to a Collection Agency. If you can do that... work in Collections and get paid commissions accordingly. You will be written up any time you make bonus. Thereby negating bonus. 3 times in a row. 3 made bonus once. ALL 3 written up! If you need a fast job this is IT. Just do not even be hard on yourself or try too hard. Marginal seems best here. Want to wake up old sick people @8am sharp? Then demand they pay thousands @ 11. 00 per hr. then a perfect fit. See how the reality of that day works for you.

2.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexibility in attendance, they allow a lot of points before termination. Easy to get a job here. Monday through Friday work. Ability to work at home...if you are one of their faves.

Cons

VERY LOW WAGES! You can make as much at Costco or somewhere. Takes a very long time to get any raises, then they are very minor. High school like atmosphere.

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Firstsource Solutions Response
7y
Thanks for writing in. We take your feedback and will share with the relevant team. Please share your contact details if you feel there is anything you would want to share in detail and we will connect with you.
2.0
Jan 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Potential is present to obtain experience that could be of great asset

Cons

Patient care is secondary to the bottom dollar. Taking time off is difficult and discouraged. Training is minimal. Overworked and underpaid Poor communication on all levels

avatar
Firstsource Solutions Response
7y
Thanks for your feedback. People Centricity is one of our core values and building a healthy work environment for all Firstsourcers is a priority. It is a matter of concern for us to know about your experience. We would like to understand this in detail so we can work on this feedback. Do share your contact number with us so we can connect with you
Viewing 115 - 117 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.