employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(126 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

126 reviews

Reviews about "Culture"

Return to all reviews
3.0
May 29, 2013
Recommend
CEO approval
Business Outlook

Pros

You are truly helping the local community to cover medical bills through government programs at no cost to the patient. Managers truly care about their people as well as the work being done. The company wants to pay their hourly employees for every minute that they work.

Cons

Way upper management is absolutely clueless about how to maintain employee morale (which is currently very low). The same day they announce record company profits, they announce a severe cut to all future raises company wide. Promotions to other departments are almost impossible to get. You are told you need a specific skill set and then when asking how to get them are basically told you have to take major pay cuts to take a start position and work your way up. Promotions and new hires are constantly low balled in the pay offered. You tell them you require X to move into a position, they offer x - 15 to 20 %. The company is a clock watcher. I am not in favor of employees being routinely late, but knocking of 1/2 a point due to bad traffic one day on an excellent employee seems harsh to me, but it does this uniformly, so it is fair.

4.0
Apr 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Friendly people, willing to help, flexible working hours for corporate staff, managers usually focus on results and not on efforts and time you have reached office

Cons

Red tape can bog you down, decision making is generally, not for the quick moving risk taker, very good place if you are keen to try innovation since there is a lot of bandwidth available for it

Viewing 121 - 123 of 126 Reviews

Glassdoor has 4,370 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.