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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Structured onboarding and training programs. Clear SOP‑based processes help freshers learn quickly.

Cons

Can affect health and work‑life balance over time.

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Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to see that structured onboarding and SOP-driven processes are helping freshers ramp up quickly. At the same time, your concern around work-life balance is important and highlights an area for improvement.
4.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, Good teams and managers.

Cons

less known and more techincal

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Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you’ve had a positive experience with supportive teams and managers. At the same time, your point about the organization being less known and highly technical is noted, and highlights an opportunity to improve visibility and simplify processes where possible.
5.0
Apr 28, 2026

Glass Door review

Recommend
CEO approval
Business Outlook

Pros

Employees at Firstsource Solutions report strong career growth opportunities, supportive management, and a people-centric culture, according to employee reviews. The company is noted for providing timely salary payments, diverse benefits, and exposure to global brands through its business process management services a good exposure in terms of growth and also in terms of gaining good opportunity and better upskilling

Cons

In terms of cons there is much specific but need to work and put in a bit efforts in cafeteria and also work space

avatar
Firstsource Solutions Response
2mo
Thank you for your detailed feedback. It’s great to hear that employees value the strong career growth opportunities, supportive management, and people-centric culture. The exposure to global clients, along with timely compensation and benefits, clearly adds to overall development and upskilling. The cafeteria and workspace is noted and highlights an area where the employee experience can be further enhanced.
Viewing 148 - 150 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.