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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 28, 2024

It’s A Stepping Stone Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good hours Work from home or office

Cons

The pay isn’t that good They never approved pto The point system doesn’t make sense Supervisors aren’t trained properly

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We value honest feedback from our employees. We strive to provide flexibility by offering good working hours and the option to work from home or in the office, allowing employees to choose what works best for them. Compensation is structured based on company standards and individual performance to ensure fairness. PTO requests are managed through a structured schedule and leave planner to ensure smooth operations. Our supervisors are well-trained in specific processes and business practices to provide effective leadership.
2.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Holidays off, pto accumulates ok, flexible schedule

Cons

Micromanagement, very little break time, managers are never around, pay is non-livable

1.0
Jul 20, 2024

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

Work from home. Flexible schedule.

Cons

Culture. Insurance benefits. Work/life balance. Advancement opportunities. Bonus structure.

avatar
Firstsource Solutions Response
1y
Thank you for your feedback and for highlighting the positives, such as work-from-home flexibility, we’ve made significant improvements to enhance our workplace culture, fostering a more inclusive and supportive environment where employees feel valued. We’ve also updated our insurance benefits to offer more comprehensive coverage, ensuring that our team members and their families have access to the care they need. In terms of work/life balance, we’ve introduced flexible scheduling and work-from-home options to provide greater flexibility and support for our employees' personal and professional lives. We’re also proud to have expanded our advancement opportunities, with more training programs and clear pathways for career growth. Our bonus structure has been revised to better reflect performance and reward the hard work and dedication of our team members.
Viewing 160 - 162 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.