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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

This is truly my dream company. The work environment is positive and supportive, with a strong focus on teamwork and collaboration. Management is approachable and encourages growth and learning. Employees are valued and respected, and there are good opportunities to develop skills and build a long-term career. The work culture promotes work-life balance, making it a great place to work.

Cons

No cons at this time

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Firstsource Solutions Response
2mo
Thank you for sharing your feedback. It’s wonderful to hear that you consider this your dream company and appreciate the positive work environment, supportive management, teamwork, and focus on learning and growth. It’s also great that you value the respect given to employees and the opportunities to build a long-term career with a healthy work-life balance.
5.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Better opportunity for growth Good work life balance

Cons

Slow decision making on any policy upgrade

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Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you value the growth opportunities and good work-life balance. On improving employee satisfaction we encourage you to connect with HR directly so your feedback can be discussed further.
5.0
Apr 17, 2026

Good opportunity

Recommend
CEO approval
Business Outlook

Pros

Good opportunity to given by company,strong and approachable leadership.

Cons

Slow working progressive and poor communication.

avatar
Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you value the opportunities provided and find the leadership strong and approachable. We encourage you to connect with HR directly so your feedback can be discussed further.
Viewing 166 - 168 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.