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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,261 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Free to work at your own pace with no one hassling you

Cons

underpaid and over worked, toxic culture and one person does the work while everyone else sits a home

avatar
Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We take immense pride in providing a flexible work environment that allows our employees to work at their own pace, free from unnecessary hassles. We value the well-being and satisfaction of our team members, and we strive to foster a culture of respect, inclusivity, and open communication. Work-life balance is crucial for the overall well-being of our team members, and we will take measures to avoid overburdening them with excessive workloads. We aim to create a supportive and healthy environment where employees can thrive both personally and professionally. We will not tolerate any behaviour that hinders the well-being and productivity of our employees. We are committed to providing competitive compensation packages that align with your valuable contributions to the company. We are committed to tearing down any negative aspects and starting fresh to create a workplace where every employee feels valued, supported, and empowered. We encourage our team to voice their opinions and suggestions so that we can continuously improve and provide the best possible work experience for everyone
4.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy job to do, lots of free time

Cons

Low pay, no growth opportunities

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Firstsource Solutions Response
3y
Thank you so much for taking the time to share your experience with Firstsource. We value any feedback we receive from our employees. We will take this feedback into consideration when considering how we can better attract and retain our employees. Thank you for sharing your insights, as they help us shape a better future for our valued employees.
2.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, remote position

Cons

Lack of work and having to clock out when waiting for more work to be assigned and still requiring you to get 40 hours a week, therefore not getting a set schedule. Matrix pay, so you are paid minimal amount per task worked instead of a set hourly wage, so when there is a serious lack of work, you barely make minimum wage.

avatar
Firstsource Solutions Response
3y
We are so glad to hear that you appreciated the flexible work schedule as work/life balance is something we want to ensure is not a concern for any employee. Additionally, we appreciate the feedback regarding the consistency of available work. We work to ensure that we have the proper headcount to ensure that everyone has the volume of work required to find piece rate pay rewarding and feedback from employees that have a different experience is invaluable. Thank you for your comments, and best wishes for your future career.
Viewing 181 - 183 of 4,261 Reviews

Glassdoor has 4,373 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.