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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,261 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 1, 2026

Great learning experience

Recommend
CEO approval
Business Outlook

Pros

Great learning place for freshers

Cons

Targets overloaded but it's manageable

avatar
Firstsource Solutions Response
3mo
Thank you for your feedback. We’re glad to hear that you consider this a great learning environment for freshers. Performance expectations are aligned with business requirements; however, we continuously review them to ensure they remain achievable and balanced. Creating a safe and transparent environment where employees feel comfortable sharing their thoughts is important to us, and we will continue to strengthen such initiatives.
5.0
Apr 1, 2026

Good learning experience

Recommend
CEO approval
Business Outlook

Pros

Great learning experience for freshers

Cons

Work load is heavy but it's manageable

avatar
Firstsource Solutions Response
3mo
Thank you for your feedback. We’re glad to hear that you see this as a great learning experience for freshers. While responsibilities are aligned with business requirements, we continuously review them to ensure they remain manageable and well-balanced. Fostering a transparent and supportive environment where everyone feels heard remains an important focus for us.
5.0
Mar 31, 2026

Best Performance

Recommend
CEO approval
Business Outlook

Pros

Supportive Team Leader, Supportive Team , Supportive and cooperative Manager , Attractive Incentives, Rewards and recognition By clients and management

Cons

Food In cafeteria Needs to be improved

avatar
Firstsource Solutions Response
3mo
Thank you for your feedback. We’re glad to hear that you’ve had a positive experience with supportive team leaders, managers, and colleagues, along with attractive incentives and recognition from both clients and management.
Viewing 187 - 189 of 4,261 Reviews

Glassdoor has 4,373 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.