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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,264 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

nice people, confused chaos regarding direction of the organization.

Cons

very little support from management to support employee development

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Firstsource Solutions Response
2mo
Thank you for sharing your honest feedback and experience. We’re glad to hear that you value the people and workplace relationships within the organization. At the same time, we appreciate your candid feedback regarding organizational direction and support for employee development. Feedback like this provides important insights into areas where continued focus on employee growth, guidance, and development support can further enhance the overall workplace experience.
3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people. Lots to learn. Rarely slow so days go by quick.

Cons

They waste their talent. Extremely skilled people are laid off or fired only to be replaced by people who have no idea what they are doing. This was a cycle everyone was aware of.

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Firstsource Solutions Response
2mo
Thank you for sharing your candid feedback. It’s encouraging to hear that you had a positive experience with your colleagues and found the environment to be dynamic and full of learning opportunities. A fast-paced workplace with supportive people can make a meaningful difference in day-to-day engagement. At the same time, your concerns around talent management and retention are important. Ensuring that skilled employees are valued and retained, and maintaining continuity in expertise, are critical for sustained success.
Viewing 259 - 261 of 4,264 Reviews

Glassdoor has 4,377 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.