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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,264 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work Flexible hours or shifts

Cons

Low pay Micro manage Extra numbers

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Firstsource Solutions Response
2mo
Thank you for your feedback. It’s good to hear that you find the work easy and appreciate the flexibility in shifts, which can support better work arrangements. Your concern regarding pay is noted; compensation is aligned with company standards and performance structure, but feedback like yours helps us understand employee expectations better. We also note your points on micromanagement and additional workload. While some workload variations may be driven by business requirements, ensuring balanced supervision and clear expectations can help improve the experience.
4.0
Mar 30, 2026

Good started company

Recommend
CEO approval
Business Outlook

Pros

Flex schedule and no phones

Cons

Work life balance isn’t in the likeness of the employee

avatar
Firstsource Solutions Response
3mo
Thank you for your feedback. We’re glad to hear that you appreciate the flexible schedule and the nature of the role without phone-based work. We understand your concerns regarding work-life balance. While schedules are aligned with business requirements, we continuously review them to better support employee well-being.
Viewing 262 - 264 of 4,264 Reviews

Glassdoor has 4,377 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.