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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,263 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Feb 22, 2026

Ovearll

Recommend
CEO approval
Business Outlook

Pros

Job secure. Decent atmospher. Good for new joiners.

Cons

1 way cab. Not maintained cafeteria.

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Firstsource Solutions Response
4mo
Thank you for taking the time to share your feedback about your experience with Firstsource. We’re glad to hear that you value the job security, positive work atmosphere, and that the organization provides a good platform for new joiners to start their careers.
5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Training, Meal, Drop & Pickup

Cons

Appraisals and beau acracy and Employ centricity

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Firstsource Solutions Response
4mo
Thank you for your feedback. We’re glad to know that you found value in the training programs, meal facilities, and transport support through drop and pickup services. Appraisals and organizational processes, performance evaluations are conducted as per defined review cycles and structured criteria to ensure fairness and consistency. We also remain committed to strengthening employee-centric practices and continuously improving our processes to enhance overall employee experience.
5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team, good training, and good learning environment.

Cons

Target-based work / strict metrics

avatar
Firstsource Solutions Response
4mo
Thank you for your feedback! We’re pleased to know that your experience at Firstsource Solutions has been positive, and that you appreciate the supportive team, training, and learning environment. Creating opportunities for growth and development is important to us. Our performance plans are reviewed regularly on a financial basis to ensure clear goals and accountability while supporting both individual and organizational success.
Viewing 265 - 267 of 4,263 Reviews

Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.