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Firstsource Solutions

Engaged Employer

Firstsource Solutions Sales Advisor reviews

3.4

54% would recommend to a friend

(29 total reviews)
avatar

Ritesh Idnani

59% approve of CEO

54% positive business outlook

Sales Advisor employees have rated Firstsource Solutions with 3.4 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Sales Advisor professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sales Advisor professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

29 reviews
3.0
Jan 21, 2022

bitttersweet

Recommend
CEO approval
Business Outlook

Pros

good incentives but too much work stress

Cons

work stress gets on your mental health

1.0
Jan 18, 2022

Wouldn’t bother

Recommend
CEO approval
Business Outlook

Pros

None, poor training, long hours, strict school like policies for no reason, dealing with customers fed up of being harassed

Cons

Same as above, takes a real toll on mental health for some and management speak to staff terribly

avatar
Firstsource Solutions Response
4y
Thank you for taking the time to leave a review. We are sorry to hear that your time with us was not a good experience. We strive to provide a working environment where our people feel valued, respected, and treated like adults – it’s concerning to see you felt that wasn’t the case. Our training programmes are designed to equip you with the skills and knowledge required to deal with customer calls, we’re sorry this didn’t meet your needs. Our Team Leaders are there to support their people day in day out, and our Mental Health First Aiders are always on hand to provide assistance when needed. Alongside this our Employee Assistance Programme is available to everyone to help when times get tough – we hope you took advantage of this whilst you were with us. If you’d like to reach out to provide more detail, please contact your local HR Manager at your earliest convenience. We wish you all the very best in your future career.
1.0
Dec 1, 2021

Bullies

Recommend
CEO approval
Business Outlook

Pros

Training was good and help

Cons

Bullying toxic environment awful place

avatar
Firstsource Solutions Response
4y
Thank you for taking the time to leave a review. We’re sorry to hear that your time with us was not reflective of the people centric culture we strive to deliver. Our Team Leaders work hard to provide an environment of support and guidance and we’re sorry this was not your experience. Your comments are concerning and we have strict policies in place regarding behaviour which do not tolerate bullying in any way. We would like to know more about your personal experience and invite you to reach out to your local HR Manager at your earliest convenience.
Viewing 16 - 18 of 29 Reviews

Glassdoor has 4,389 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.