Is Firstsource Solutions a good company to work for as a Sales Advisor?

Sales Advisor professionals working at Firstsource Solutions have rated their employer with 3.4 out of 5 stars in 29 Glassdoor reviews. This is a lower than average score with the overall rating of Firstsource Solutions employees being 4.1 out of 5 stars. Search open Sales Advisor Jobs at Firstsource Solutions now and start preparing for your job interview by browsing frequently asked Sales Advisor interview questions at Firstsource Solutions .

Does Firstsource Solutions pay Sales Advisor employees well?

Sales Advisor professionals rate their compensation and benefits at Firstsource Solutions with 3.5 out of 5 stars based on 29 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Sales Advisor salaries at Firstsource Solutions.

What are the top reviewed jobs at Firstsource Solutions?

Customer Service Representative (327) , Team Leader (163) , Customer Service Advisor (152) , CSA - Customer Service Associate (148) , Customer Service Associate (129) , Senior Associate (108) , Senior CSA (81) , Senior Analyst (72) , Analyst (68) , Associate (68) , Assistant Manager (64) , Customer Service (60) , Customer Service Representative (CSR) (57) , Senior Customer Service Associate (57) , Process Leader (56)

What are the pros of working at Firstsource Solutions according to real employee reviews?

"Some great people however few and far between" ((in 137 reviews)); "Good work environment and Colleagues" ((in 122 reviews)); "Good work culture and balancing work life" ((in 99 reviews)); "work life balance is good" ((in 93 reviews)); "Can work from home if quality is good." ((in 90 reviews))

What are the cons of working at Firstsource Solutions according to real employee reviews?

"Internal promoted employee salary is less and promotion periods are more" ((in 173 reviews)); "Unorganized and chaotic at times pay is low" ((in 158 reviews)); "The training is horrible, system trouble CONSTANTLY, you have to clock out when their systems go down." ((in 75 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 44 reviews)); "No job security and communication with HR's will be very worst." ((in 38 reviews))

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Firstsource Solutions

Firstsource Solutions Sales Advisor reviews

3.4

54% would recommend to a friend

(29 total reviews)

Ritesh Idnani

59% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

3.2

Career opportunities

3.1

Senior management

Sales Advisor employees have rated Firstsource Solutions with 3.4 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Sales Advisor professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sales Advisor professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

29 reviews

3.0

Aug 3, 2023

good part time

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

flexible working hours bonus atructure

Cons

boring work feels like school again

Firstsource Solutions Response

Thank you so much for taking the time to leave us feedback. We understand the importance of work-life balance and the benefits of flexible working hours. Our goal is to create an environment where you can manage your professional and personal responsibilities effectively. We want our workplace to be a space where you feel motivated, inspired, and empowered, and are committed to creating a positive and engaging work atmosphere for everyone.

5.0

Apr 23, 2022

Good

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Good pay Good hours Good management, easy work easy money no script barely any sales targets so get to focus on what's best for customer

Cons

No cons that come to mind been with them 7 months at this point and probably the best job I have ever had

Firstsource Solutions Response

Thank you for sharing your positive experience. We are delighted to know that you are enjoying working with your team and the work environment provided. We strongly believe that when you feel your best, you do your best. Wishing you a fulfilling career with Firstsource.

1.0

Jan 23, 2022

Rubbish

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Nothing at all is stay away

Cons

Horrible place to work long hours rubbish pay

Firstsource Solutions Response

Thank you for your review. We are sorry to hear that you didn’t enjoy your time at Firstsource and are slightly concerned at your final comment. We strive to provide an attractive and fulfilling role for all of our employees, one where they can develop their skills and flourish in their career. We’re sorry, this wasn’t the right fit for you and wish you the best in your future career.

Viewing 13 - 15 of 29 Reviews

Jobs at Firstsource Solutions

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