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Firstsource Solutions

Engaged Employer

Firstsource Solutions Sales Representative reviews

3.8

87% would recommend to a friend

(7 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

86% positive business outlook

Ratings by category

4.6

Career opportunities

4.0

Diversity & inclusion

3.9

Culture & values

3.7

Senior management

2.8

Compensation and benefits

2.0

Work/Life balance

Ratings by demographic groups

Reviews by job title

7 reviews
4.0
May 17, 2021

A very co-operative workplace !

Sales representative
Recommend
CEO approval
Business Outlook

Pros

Never have to worry about anything , be truthful to your service and they will return you the favour.

Cons

Canteen food can be better

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Firstsource Solutions Response
5y
Thanks for sharing your experience, and it's great to know how contented and trusted you feel at work. Our people are at the centre of everything we do, and giving them contemporary workplace conditions is a priority for us. We are taking your feedback and will address the areas we missed in delivering a great experience to you. Wishing you a fulfilling career with Firstsource.
2.0
Mar 11, 2021

Draining

Sales representative
Recommend
CEO approval
Business Outlook

Pros

The people in my training group and the colleagues in the same position as me were great. Team leader was easy to talk to.

Cons

Monitored within an inch of your life. 4 minutes toilet break per day. It takes 3 minutes to walk to the toilet. Back to back calls, as in, once you have finished one call there will be another one for you within 10-20 seconds. Disorganized place. Our commission was usually wrong, and no one in the company knew how much it was actually supposed to be. Robot work - no useful skills to develop apart from communication over the phone. Many agents lied about sales prices in order to complete a sale which is overlooked - I believe this is called lying/deception, and not actually being a skilled communicator. But this is overlooked. Rats around the work place. Yum. Looked forward to my dinner I must say.

5.0
Jan 5, 2021

Sales is really good

Sales representative
Recommend
CEO approval
Business Outlook

Pros

Good pay to be in commission especially

Cons

No cons it’s great crack so it is

avatar
Firstsource Solutions Response
5y
Thank you for sharing an excellent feedback! Happy to hear about your positive experience with us. Wishing you well with your future endeavours!
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