Flagstar Bank reviews

2.8

29% would recommend to a friend

(972 total reviews)
avatar

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 972 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

972 reviews
2.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

they send you equipment, give you an extra $25 for increasing internet speeds

Cons

mindless work with people micromanaging you, no flexibility with work. no support after training, working remotely and you barely hear from your supervisor unless to tell you what you do wrong, they cut your lunches to 30 mins when they're busy, systems work poorly, they keep you as a contractor for 6 months, none of the benefits, none of the bonuses etc four week training has NOTHING to do with the live calls insurance benefits as a randstad employee is TERRIBLE

1.0
Aug 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Nothing. Except maybe working from home and have some work life balance.

Cons

Everything. Was asked several times in interview how well I did with excel, that was the only important thing they cares about. Was told I would have access to SQL they don't even use it. Also was told I'd be doing more projects and never did. Everyone is button pushers and didn't know corporate advance they wrote off funds just because. The work was all manual and no room for improvement. I found many red flags and a lot of issues to bring to our MSR owners and no one cared. They seem to have a mentality of "let them figure not out and being the issues to us". No room for change either. I tried to bring up improvements to daily work and to bigger fixes and no one wants to listen. This has been the worst place by far to work for. If you want to push buttons and do really well with excel this is your place but if you want impact and to make your work life better go elsewhere. Also when I left they decided to try to do my exit interview off company time and wanted to do it after I left and never sent out a separation packet till I had to ask for one. They don't care about you. Also the CEO will brag from his secondary home in Florida while Covid is happening and then a week later be back in Michigan. Then telling employees if you don't like it here then leave. They all just want their paychecks. Not sure how things are on the banking side but the mortgage side is not good. Team members would rather make fun of you then help you. Very discouraging.

4.0
Aug 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Open communication; no micromanaging; caring CEO; great benefits;

Cons

Awful bonus/incentive plan for underwriters; frequent system issues;

Viewing 106 - 108 of 972 Reviews

Glassdoor has 1,067 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.