Formlabs reviews

3.2

49% would recommend to a friend

(470 total reviews)
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Maxim Lobovsky

58% approve of CEO

61% positive business outlook

Formlabs has an employee rating of 3.2 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Formlabs employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

470 reviews
3.0
Dec 6, 2019
Recommend
CEO approval
Business Outlook

Pros

The upper management is aware of employee retention issues and is trying to improve by mentorship programs, more bonding events, compensation reviews, etc.

Cons

To be honest after compensation reviews most people are still unhappy about the salary cause it is still below market. The company has grown into a size where it is too big to take aggressive actions but still too small to be supportive to its employees. Upper management tends to always make unrealistic decisions which turned out to be mistakes that they never learn from. How the company performs is really up to the 3 people who make decisions. Management leads come and go very frequently which leads to projects being dropped, frequently changing goals,... a lot of chaos. Engineers do not listen to customers or get a channel to listen to customers. Sure we develop products that we are proud of because we overcame so many engineering challenges, so what? Is that what the customers really want? Did we really solve the problems customers wanted us to solve?

2.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

The people at Formlabs are the lifeblood of the company. Every single one of them is incredibly knowledgeable and fun to work with. In R&D you get to work with some very fun and challenging problems, which makes coming into work feel less like a grind than at other companies. Flexible PTO is nice when you can overcome the usual apprehension about using it at "inconvenient times," and the catered company lunches are usually pretty solid.

Cons

Innovation and speed are constantly hampered by some of the most absolutely boneheaded upper management I've ever had the misfortune of working underneath. The CEO insists on attending and intensely scrutinizing every system-level design review for upcoming products, despite knowing next to nothing about the user experience for one of the flagship product lines. Biweekly system design reviews often consist of a room full of managers arguing over minutia while top system risks get will get a single-line directive from the CEO, but this directive will often reverse course multiple times in a row as people forget that certain approaches have already been tried. These reviews will often have managers presenting raw, incomplete data from ICs who were not consulted prior, leading to false conclusions being drawn and sometimes entire programs being cut by misinformed upper management. Middle managers can be hit or miss, often needing to be hounded to attend 1-on-1s by their direct reports in order to get some semblance of what the vision is for the future of their projects. Manager feedback is often conflicting, with performance review scores of "consistently meets expectations" being granted only for the employee to later be laid off with no notice citing "performance" as a driving factor, and without strong manager feedback it can often come down to who the CEO remembers seeing near his desk on a day to day basis. Management almost never seems to be affected by headcount reduction, resulting in there being many managers who rarely speak to each other or coordinate each others' use of an IC's time. It is not uncommon for multiple ICs to be directly stacked with several high-bandwidth projects from multiple upper managers, with little ability to push back or discuss prioritization of work. Because direct managers are often stacked with meetings, it is hard to draw their attention to these issues and get them to advocate for a resolution. Pay is also not competitive for the area, and annual salary increases do not match either inflation or the annual cost of living increases for the greater Boston region. Unless you have a manager who is willing to go to bat for you, upwards mobility within the company is near zip. Most mid-to upper level roles get filled by outside hires unless the person who would be promoted is particularly chummy with management. Employee concerns about being able to afford to live within commuting range of the office are met with dismissal at best, and outright exasperation at worst. Questions about 401(k) matching are met similarly, though most employees have given up on asking about that after many years of the same lackluster response.

2.0
Feb 9, 2023

Low-Level Toxicity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formlabs 3D printers are high quality Formlabs has name recognition in the marketplace There is a Workplace Experience team that cares about your well-being Loyalty matters

Cons

As with other awkward 12 year-old companies, there are serious growing pains. And lots of contradictions, which is also common among companies like this. What’s less tolerable, is cruelty. Even worse is thinly-veiled cruelty by people who have no business working with other people, let alone managing them. Morale is horrible, there’s little internal trust, performance reviews and engagement surveys vague. You'll write a performance summary in January and get feedback on your performance in early April. HR writes long emails that no one understands and then spends a lot of time in meetings clarifying the long emails. Employees are either working their tails off or hiding in the woodwork, scared of saying anything mildly controversial. Or sitting in DE&I meetings. It’s not arsenic-in-the-drinking-water-level workplace toxicity, more like a low-level poisoning and the doctor says you have cancer but because it was detected early you have a good chance of fighting it. Cons/Red Flags/Advice: Red flag #1/Advice: Series E funding is complete and Formlabs is still private. Founders and rest of the C-team say they want an exit, however, they retain control and get as much outside money as possible without giving too much. Smart? Probably. But as an employee, chances are your stock options are worthless. Chances of going public or getting bought are slim to none. Red flag #2/Advice: Don’t be fooled by the $150 million 2021 funding round. This is a very cheap company. And there is no methodology to spending money, hiring or otherwise. No data-based decision-making whatsoever. You’ll be repeatedly told there’s no money for that but when you dig deeper you realize that most decisions are made by whimsy. Red flag #3: There’s no vision, there’s no strategy, there’s no mission. The company has yet to define who its customers are and who it wants its customers to be. Red flag #4: DEI&I: Diversity, Equity and Inclusion. C-team and HR speak about wanting more diversity. However, there’s no cultural dedication to it and efforts are a mess. You get the sense there’s outside pressure from investors to increase the percentage of non youngish white males. What it means is that if you’re not a youngish white male, your chances of getting hired or promoted are higher. What it means is that you can almost completely neglect your job, though show up to every DE&I meeting and you’re almost unfireable. What it means is that Formlabs is run by youngish white males with low emotional IQs who are so intent on proving that they’re not Silicon Valley bros that they don’t realize they’re just as bad - if not worse - than Silicon Valley bros. People who don’t deserve promotions get them. Resentment reigns supreme, trust is low and the people who get said promotions are often in over their heads and set up to fail. Global expansion plans are fluff, everything is Somerville USA-centric, cultural and otherwise, down to the embarrassing memes during painful worldwide quarterly meetings. Red flag #5: Job titles are confusing. It could be an attempt to be different or an attempt to confuse people so they have no idea what their market value outside of Formlabs is. Engineers are forced to sell, salespeople are forced to navigate ridiculous spreadsheets, what goes on in business development is top secret. Red flag #6/Advice: Job descriptions don’t mean anything. Which is okay if you love flexing beyond your role, less okay if your twice yearly review is based on murky expectations and even murkier feedback. When you apply for a job here, copy the description from the posting and keep it in a safe place. Your responsibilities will change and you will need to pivot, however, whether you’ll get recognition is questionable. Whether you’ll be stretched thin to the point of burnout to compensate for people leaving and open positions not being filled is more likely. Red flag #7: Sales and revenue are dirty words. Formlabs is a company run by MIT engineers and Harvard quants that see marketing and sales as necessary evils. This will probably never change. Marketing, sales and product teams are revolving doors. Siloes are so bad that marketing and sales fight fiercely over budget and constantly point fingers vs actually accomplishing important goals. There are growing teams of MBA quants hired to keep marketing and sales in check with reports that only make sense to the MBA quants. And yet Salesforce breaks several times a month, your boss blames it on Salesforce the company and you find out there hasn’t been a Formlabs Salesforce administrator in years. Advice: If you’re a Salesforce administrator, Formlabs desperately needs you.

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Formlabs Response
3y
We definitely hear your concern about growing pains, and it's unfortunate you've not enjoyed your experience working here. Like many companies that have experienced rapid growth, we have worked hard to balance this significant business growth with a supportive and inclusive culture for all employees, but perhaps we need to think more about how we're approaching this balance. It does seem like you might be missing some context about what the business is focusing on, which is a great reminder for us to make sure we're creating regular opportunities for employees to ask questions and get insight into the decision-making process. But if a one on one conversation is more appealing than a wider public setting, we'd be happy to set that up! That said, we all spend the bulk of our awake time at work and it's so important to find a place where you feel good about your presence each day. We do understand that Formlabs is not for everyone, and if this is not the right fit for you, let's discuss how we can support you in your search for the right place.
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Glassdoor has 639 Formlabs reviews submitted anonymously by Formlabs employees. Read employee reviews and ratings on Glassdoor to decide if Formlabs is right for you.