Forward reviews

3.5

58% would recommend to a friend

(301 total reviews)
avatar

Adrian Aoun

65% approve of CEO

51% positive business outlook

Forward has an employee rating of 3.5 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

301 reviews
1.0
Oct 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Average hourly pay ($18 per hour)

Cons

-Hard to reach management -No career development path -No permanent onsite physician (expected by 2024, no date given) -No permanent onsite phlebotomist -10 hour days -Constantly changing commissions structure (nobody could tell me an accurate OTE because they change the system so often) -The product is advertised as a “flat rate monthly fee, with no copays,” but for almost every test that they offer, they outsource to another company. So every test except blood tests cost extra. -No onsite staff other than sales (it was just me and another salesman onsite at all times when a full onsite medical staff was promised) -We were directed to give prospects false information about the product and service. I was told to pitch the product using the memorized script, but our location was missing so many components to be functional. I was directed not to tell people there was no onsite physician, and that we had a “fully functional doctors office with a full medical staff.” -Hyper-unrealistic sales quota expectations -Salespeople had to maintain the entire onsite location. Since there was no other staff besides sales, we had to address all IT problems, which we were not trained to do. -We could not direct yelling customers and customer complaints to management since there was none -I never got a uniform when I was promised one by week 3 of employment. Every time I asked they said they would, “look into it.”

4.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Best people I've ever worked with. Super friendly and social environment. Great group of passionate and smart people. A lot of opportunities to dive deep and get hands on with engineering problems right when you start.

Cons

Lower compensation. Toward the end, I had less confidence in the company and felt that we were straying away from our previous exciting initiatives. Sometimes vague answers/guidance from leadership. Lack of diversity/women in leadership. Most of the engineering teams are underfunded (in terms of headcount) and individual members feel the stress of needing to get things done.

1.0
Feb 24, 2022

No no no

Recommend
CEO approval
Business Outlook

Pros

Working remotely is nice-very flexible schedule

Cons

Training was so hard to understand. Very confusing as to what the role was and how to do it.

Viewing 46 - 48 of 301 Reviews

Glassdoor has 439 Forward reviews submitted anonymously by Forward employees. Read employee reviews and ratings on Glassdoor to decide if Forward is right for you.