Fragomen reviews

3.4

52% would recommend to a friend

(2,192 total reviews)
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Austin T. Fragomen

65% approve of CEO

40% positive business outlook

Fragomen has an employee rating of 3.4 out of 5 stars, based on 2,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fragomen employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 19, 2020

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

coworkers, modern office, birthday cake

Cons

management, clients, work life balance, job culture

2.0
Aug 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, I'm struggling to think of anything positive besides the free breakfast

Cons

I truly wish I took these negative reviews seriously when I applied to this job. I thought "toxic work environment" was an exaggeration but that is the perfect description of Fragomen. On only my second day of work, I was told by a girl I was hired with that my manager was rude and had a bad reputation at the office. Again, I thought it was an exaggeration, but this office is incredibly toxic and if you are interested in employment here, I would proceed with caution. The training is absolute trash and my trainer was rude, cold, and impatient. I was tense and nervous every time I had to be with her. She never confronted me in the areas I needed to improve in, told me I was doing okay/encouraging me to my face, but ran to the manager with complaints so I was mostly left in the dark until check-ins. I think one's experience can be determined by the team they are put on, but unfortunately I worked on the team with the highest turnover rate in the entire office and with a manager who refuses to see obvious flaws in the training. I dealt with such hostility from my manger and trainer that I was crying about work a month in...that is absolutely ridiculous and no one should deal with cruelty from the people who are tasked to assisting and helping you. Did I make mistakes? Of course, but no one should be scared of asking questions and getting help. I also naively made the assumption that HR was productive and helpful, but they only function to protect higher-level management and my complaints to were largely ignored when it pertained to my manager. I made immediate friends due to shared trauma. Lunch breaks are allocated for intense venting sessions. If you can deal with high levels of stress, being underpaid, overworked, micromanagement, racism, kiss ups, etc then by all means I would apply but I am certain you can find a better opportunity elsewhere. The only plus from this experience is that I made several amazing friends.

2.0
Feb 8, 2019

Overworked/Underpaid

Recommend
CEO approval
Business Outlook

Pros

- Easy money for recent undergraduates who are pursuing other opportunities. - Generous PTO if you are hired on permanently. - Other firms with better compensation and company culture will be interested in you. The sink-or-swim culture of Fragomen makes alumni very hireable.

Cons

- Immigration firms make their money from the volume of cases they process. Offices operate like sweatshops, and the cases are generally formulaic and routine. The work is dull and unengaging. - If you start as a temp, expect to be treated with mild annoyance to outright condescension. Temps often find it intimidating to ask questions from attorneys or even other staff members because of the cynical work environment. - Work is unevenly distributed. Many attorneys exist simply to sign off on work done by junior staff. - Because of the condescending environment & uneven workload, new hires are poorly trained and make constant mistakes while working on cases. Escalations and angry clients are a daily occurrence. - Given the above points, turnover is extremely high. This constant turnover contributes to the uneven distribution of work and poor training. - There is no sense of teamwork. Many attorneys make poor managers; they do not have the skills to motivate their staff. - A dead-end position. OT pay is not worth constant stress and condescension.

Viewing 31 - 33 of 2,192 Reviews

Glassdoor has 2,463 Fragomen reviews submitted anonymously by Fragomen employees. Read employee reviews and ratings on Glassdoor to decide if Fragomen is right for you.