Fragomen reviews

3.4

51% would recommend to a friend

(2,193 total reviews)
avatar

Austin T. Fragomen

62% approve of CEO

41% positive business outlook

Fragomen has an employee rating of 3.4 out of 5 stars, based on 2,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fragomen employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Aug 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Corporate experience, work with people from all over the world

Cons

Expectations for what you can produce are very high, this place exists on the backs of paralegals churning out legal paperwork for the attorneys to sign off on. Compensation is rigid, anything more than a minimal raise is hard to come by, no bonuses for paralegals.

2.0
Jun 9, 2021

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company offers good benefits medical, dental, vision etc.

Cons

There is a HUGE lack of communication between upper management and staff. There is no work life balance. You are expected to stay till the work is done. Whenever someone leaves the company you are tasked with taking over the case work from the previous caseworker with no knowledge of the case yourself. HR never gets back to you in a timely matter.

2.0
Aug 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Good education into legal terms in immigration. Can be rewarding to work with some clients. Some coworkers are helpful and cooperative

Cons

Management is so terrible. They treat you like robots, not like human beings. Their expectations are wildly unreasonable and they only communicate with you to be punitive, harsh, and unnecessarily rude. They don't care about you learning on the job, they ONLY care about business needs. Prepare to be bullied into work and then discouraged to the brink of unproductivity and mental health stress. Your supervisor DOES NOT CARE about your feelings, your life, your own needs. I don't think I received so much as a sign of gratitude, a simple "thank you", or an offer to help, a simple "how can i help?" was never uttered. Supervisors make you feel like everything is your fault without taking any accountability for their lack of management or training skills.

avatar
Fragomen Response
5y
Thank you for taking the time to provide your feedback, and we regret that your experience working at Fragomen was not aligned with your expectations. We take your criticism of management, and treatment of our employees, very seriously. Just this year Fragomen has implemented mandatory Management Training firm wide, and we have over 500 management and leadership training courses available to our supervisors and team leaders in our Learning & Development platform. And one of our Core Values as a Firm is “Respect colleagues. Embrace diversity. Empower others”. Our goal is that all employees experience this, and that this is not compromised in any way by our dedication to client service. If you’d like to share more about your experiences at Fragomen, please don’t hesitate to reach out to me directly. Gary Whyld, Director of Talent Acquisition
Viewing 109 - 111 of 2,193 Reviews

Glassdoor has 2,464 Fragomen reviews submitted anonymously by Fragomen employees. Read employee reviews and ratings on Glassdoor to decide if Fragomen is right for you.