Fragomen reviews

3.4

52% would recommend to a friend

(2,192 total reviews)
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Austin T. Fragomen

65% approve of CEO

40% positive business outlook

Fragomen has an employee rating of 3.4 out of 5 stars, based on 2,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fragomen employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jan 11, 2012
Recommend
CEO approval
Business Outlook

Pros

You will learn a lot about immigration law, business immigration law that is, at Fragomen because you will be forced to. Maybe you will be lucky to get a good manager who will teach you something and not leave you to sink or swim on your own.

Cons

Fragomen works hard at hiring young people from top-tier schools and almost always has openings. You're interview and first week will be a honey-moon (the HR department courts all its new APs) but then will have to hit the ground running. Welcome to corporate slavery. Fragomen has a high employee turn over rate an less than 50% of Assistant Paralegals make it through 2 years. You will have to do a lawyers job at Fragomen whether your a paralegal, legal assistant, or simple team manager (people who are meant to manage mail correspondence). You will get no useful training whatsoever to complete your tasks and manage the responsibilities you have for your caseload. Caseloads are inconsistent, rushed, and rarely manageable. There are few Fragomen paralegals who go home on time and its more rare to go home completing all of one's work. Team leaders frequently put client opinions and wishes (possible or not) before their employees well-being and rarely take into consideration what is reasonably doable in a day's time. All "lower" employees (non-lawyers and non-CSMs) do repetitive work literally filing out paper work all day in front of a computer screen. You will not be taught more than the bare minimum and will rarely interact with your clients (lawyers and CSMs take credit for all of their team's work on the client side). Talking with fellow employees is highly discouraged by team leaders who would chain you to your desk if they could. It is not uncommon for people to work through their lunch (which is time you are unpaid and clocked out) because they are afraid of losing their jobs. The expectations of partners and associates are unattainable. You're expected to know everything the moment you step in, even if you have no background in law, no JD, and no experience with immigration. You are given full responsibility for your cases (lawyers do little or no work besides signing papers and billing clients) which is a very scary thing when you are dealing with people's legal status in the U.S. This is a burn-out job. You'll work long hours for leaders who severely underrate and under-appreciate your work. I have also heard Fragomen paralegaling called the "black hole" because many people are so miserable but have become so pigeon-holed in their positions that they cannot escape.

1.0
Jan 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Pros: the 21 days of pto were the only good things.

Cons

There is absolutely no work-life balance - I was working from 8:30-7:30 every day, and living in fear and anxiety due to the supervisors, partners, and angry clients. The training was also awful. I only had 2 clients my first week and by my 3rd week, I had 19 WITH ONLY 4 DAYS OF TRAINING. I quit after a month because my mental health was down the drain. I was planning on applying to law school, but this experience really made me hate the legal industry.

1.0
Dec 13, 2021

Stay Awayyyy

Recommend
CEO approval
Business Outlook

Pros

Staff was young and the office is laid back.

Cons

I'm pretty sure this job did irreparable damage to my mind. The negative reviews are completely accurate and go back years, so you can see they have no interest in improving when everyone is saying over and over again that the salary, workload, training, management, etc. sucks! Not worth it, and don't expect anything to change. Management lied about every concern. If you accept a job here to pad your resume, remember: don't work hard, don't take it seriously, don't stress about any of the issues. It got to the point right before I quit where I had to leave in the middle of the day because I was so overwhelmed and overworked for such a low salary. And the sad part is they let me walk out and come back multiple times because no one wants to work there. In the year I worked there, at least half the people I met were gone. I only stayed for a year because I was worried about the poor job market during COVID-19. As soon as conditions improved I was outta there. In my job interviews after, people at other firms were apologizing to me that I even worked there because it has a reputation in the industry for traumatizing the employees. Some former employees have told me they still have nightmares.

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