Freeman reviews

3.6

59% would recommend to a friend

(978 total reviews)
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Janet Dell

66% approve of CEO

69% positive business outlook

Freeman has an employee rating of 3.6 out of 5 stars, based on 978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Freeman employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

978 reviews
1.0
May 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of jobs and room to move around travel, I guess, if you are young and without a family Supervisors are nice and hands-on

Cons

They will use and abuse you while being nice and treating you like family Not a safe place for women Unethical practices Senior management is out of touch with the role High stress, you are working 24/7 nights and weekends Supervisors and colleagues will stab you in the back and lie about you Highly political environment If you are not White and Male, or willing to become White and male (figuratively), you will not make it at Freeman. There is nothing freeing about this place since you are expected to work all the time. Not a happy place

2.0
May 21, 2020

In Serious Financial Trouble

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talent levels in leadership (my dept) was excellent - primarily due to recent outside hires. Most were willing to coach, mentor and support their team members and routinely invested in them. The organization has recently committed serious money to transforming their archaic systems and business processes, which also has contributed to the improved talent levels. This new infusion of external talent was (is) driving much needed process discipline and maturity, leading to and achieving needed agility and growth. All was looking up! Then, COVID-19 hit and Freeman has experienced massive revenue losses, resulting in extreme levels of employee furloughs (rumored to be 85-90%). Freeman IS their people. Talent is leaving in droves and fears of bankruptcy or sale to an outside entity looms heavy on remaining employees.

Cons

Massive employee furloughs (rumored to be 85-90%) due to COVID-19 has depleted the once thriving organization of its talent. Their people is what made Freeman what it has been for 93 years! Revenue losses due to almost ALL planned shows cancelling through Spring of 2021 (they did not have/require cancellation insurance) has put the company in financial disarray. As an employee, this means continued pay reductions, no bonuses and no new project work for the foreseeable future - estimated for 18-24 months, or until the events industry improves from COVID-19. Freeman is a target for sale, bankruptcy or PE takeover. Truly sad for this once thriving, family-owned company.

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Freeman Response
6y
Thank you for sharing this feedback. The impacts of the shutdown cannot be overstated. Our world is certainly feeling the strain of the pandemic, and Freeman is no exception. As we navigate the impact COVID-19 has had on our people, industry, and the world, our values remain the same, and we continue to put our people and customers first in every decision we make. While decisions like furloughs have been very difficult to make, they have been necessary to help Freeman navigate these uncertain times. While we have a long road ahead, we are confident Freeman will emerge from the pandemic better because of the strength of our people. If you have ideas, concerns, or questions, please reach out to your leader or our Human Resources Department.
1.0
Aug 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people who majority work really hard

Cons

Freeman has way too much politics. They have too much self-interests and agendas that run ahead of business goals. Management is ready sacrifice success in order to look good or to maintain control. Management doesn’t stand up for their employees. Loyalty, talent and and hard work are not appreciated. Honesty and integrity are punished. False promises to get someone to do something to accept a job or a responsibility. Obedience is preferred to loyalty. Misrepresenting own accomplishment to make oneself look better at expense of others. Taking credit for other people's successful work, and "crediting" them when their efforts fail.

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Freeman Response
7y
There has been a lot of change within our company over the past couple of years, and while I know we are heading in the right direction, sometimes we feel the growing pains that come with change. The reason we have been so successful over our 90 year history is because of the amazing people who work for us. We have recently added a Chief Growth Officer position, and I encourage you to engage in a candid, open dialog with her as she addresses the gaps and evolves the growth function over the next year.
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