Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 23 reviews)); "and the pay is good ." ((in 22 reviews)); "Good Benefits and low cost Health insurance" ((in 19 reviews)); "Great opportunity to practice good customer service." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 18 reviews)); "Extreme favoritism in all areas" ((in 13 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

1.0

Feb 16, 2018

Beware

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You are better of working elsewhere

Cons

Long shifts HR is a joke Employees are expendable

1.0

Jan 22, 2018

Terrible employment

Runner

Recommend

CEO approval

Business Outlook

Pros

Being in the cold , delivering packages, and a mandatory union for a under paying job

Cons

Tips are subjected to taxation

5.0

Nov 12, 2017

Great People, Huge Potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As a tech-enabled *food* company, food comes first, so: -Lots of great food around the offices -Passionate group of foodies -Colleagues are some of my best personal friends -Lots of loyal "old timers," who are flexible SO MUCH POTENTIAL: FD as at the forefront of the disruption of traditional supermarket/grocery, and rivaled really only by Ocado in terms of scale and expertise. The opportunity for just the "base" business is massive, let alone add-ons like same-day. CAREER OPPORTUNITY - if you do a great job, you will be rewarded with new challenges. If you're able to sell your vision cross-functionally, no will stop you from realizing it. HARD PROBLEMS - attract some really smart people and solving them provides a real sense of achievement 20% Employee discount New world-class campus and facility in the Bronx Highly marketable experience for roles in CPG, Retail, Manufacturing, or Ecommerce

Cons

Some growing pains: red tape popping up and more concern about "how we work" and "what roles are" that can prevent us from just getting stuff done No strong vision/leadership in tech product management As a business built on next-day service fulfillment - there can be a lot of fire-drills

Viewing 28 - 30 of 537 Reviews

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Jobs at FreshDirect

Freezer- Personal Shopper

Chill- Personal Shopper

Ambient- Personal Shopper

Fresh- Personal Shopper