Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 23 reviews)); "and the pay is good ." ((in 22 reviews)); "Good Benefits and low cost Health insurance" ((in 19 reviews)); "Great opportunity to practice good customer service." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 18 reviews)); "Extreme favoritism in all areas" ((in 13 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

2.0

Apr 14, 2019

Gotten better latrely, plenty of room for improvement

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Employee Store (when its open) Free parking (when it's availible) Extremely competent and helpful support staff Jackie at the front desk

Cons

Despite the fact the plant team makes the business possible,management and corporate give no support to them or give them any voice in planning. Corporate has parties upstairs in open area locked off from plant employees who are not allowed to intend, but they get to look up at corporate employees getting drunk like a feudal caste system. Senior management immune to disciplinary actions and are not held accountable for their poor decisions and bad leadership.

1.0

Feb 8, 2019

No work/life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free lunch and snacks for employees

Cons

Low wage; Long hours, Short breaks

1.0

Oct 30, 2018

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great Facility Great Employees Free Coffee

Cons

Long commute to the Bronx Long, monotonous work (to include on Nights / Weekends) Sub-par compensation and bonus structure Poor Employee Morale department wide, no effort to remediate this, has a negative effect on the overall workforce Few Professional Development opportunities Remaining leadership is either unable to or unwilling to affect meaningful change in the face of larger business needs High attrition rate, low stability

Viewing 25 - 27 of 537 Reviews

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Jobs at FreshDirect

MTO C4- Personal Shopper

MTO C4- Personal Shopper

Fresh- Personal Shopper

Ambient- Personal Shopper

Chill- Personal Shopper