Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 32 reviews)); "Great Culture and enjoyed my time there" ((in 21 reviews)); "Good Benefits and low cost Health insurance" ((in 19 reviews)); "Good work life balance" ((in 11 reviews)); "Good coworkers, challenging work." ((in 7 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 22 reviews)); "Bad management, need more structure" ((in 19 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

4.0

Oct 24, 2014

I worked in Sales and Service

Sales/customer service

Recommend

CEO approval

Business Outlook

Pros

The people are great, and there is opportunity in a lot of different roles. If you are interested in the food industry, or other fields such as technology, HR, then it's a great place for you. The corporate office has a lot going on. You can also drive a truck and work in the plant.

Cons

If you are not in the corporate office, then you will have a very tough job. Understand what the job is before you start. The leadership is good, but the each job pays a different salary, so know that the food business is not typically a high paying career path.

3.0

Oct 14, 2014

Cold and hardworking warehouse environment.

Freezer associate

Recommend

CEO approval

Business Outlook

Pros

-Easy work -As a freezer associate, my pay was okay. -Decent hours. -It's a serious environment. Everyone's working hard. -Easy to advance (ranks) -CEO held monthly meetings to get workers opinions. -Free milk & coffee all day long.

Cons

-The social atmosphere in the place was very minimal. -The managers there weren't very helpful and forward. It almost seemed like some of them were just there for the check. -Despite the insane temperature in the freezer, team leads try to limit your warming breaks.

3.0

Sep 30, 2014

Cool place to work. Just dress warm

Corporate trainer

Recommend

CEO approval

Business Outlook

Pros

Like any job, you do a good job, the management loves you and pretty much favors you. They allow you to do things that normally isn't allowed. Like take a day off without the allowed time.

Cons

Once you tell management that you are not available to do certain things, thats it. You have gotten on their bad side. And thats just the one favor you haven't done for them, compared to the million that you have.

Viewing 499 - 501 of 537 Reviews

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Jobs at FreshDirect

Freezer- Personal Shopper

Chill- Personal Shopper

Ambient- Personal Shopper

MTO C4- Personal Shopper