Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 32 reviews)); "Great Culture and enjoyed my time there" ((in 21 reviews)); "Good Benefits and low cost Health insurance" ((in 19 reviews)); "Good work life balance" ((in 11 reviews)); "Good coworkers, challenging work." ((in 7 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 22 reviews)); "Bad management, need more structure" ((in 19 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

5.0

Sep 29, 2014

Production line

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I worked in what I like, I have overcome a lot and have the necessary experience to do the job of cooking

Cons

obtain a position in the culinary field where I can utilize my skills and demonstrate my creativity.

5.0

Sep 9, 2014

Tough job but well worth it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

FD is a fun and exciting place to work. Most people are pretty young and very smart, there's a lot of collaboration, and the work is constantly new and interesting. Employees are pretty empowered and generally have enough responsibility to keep things from getting boring. The culture is meritocratic and employee value is recognized throughout the organization. There's also fresh produce and discounted lunches, which are really nice.

Cons

It's a 24/7 operation, so the exciting and rewarding responsibility also means you occasionally need to put out fires or work at odd hours. Departments are somewhat siloed; it can be difficult to coordinate large projects across the company. The odd shifts and quiet neighborhood are a detriment to development of office camaraderie.

3.0

Aug 31, 2014

Learn what an entrepreneur is all about

Salaried manager

Recommend

CEO approval

Business Outlook

Pros

I enjoyed my time there. Much opportunity to learn and develop oneself. Co-workers have very good work ethic and are dedicated to their jobs. Great camaraderie among co-workers in many departments.

Cons

Expectation of 12-15 hour work days not good for moral. Need realistic pay scale commensurate with industry standards and department of labor to be competitive.

Viewing 502 - 504 of 537 Reviews

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Jobs at FreshDirect

Freezer- Personal Shopper

Chill- Personal Shopper

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MTO C4- Personal Shopper