Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 36 reviews)); "Great Culture and enjoyed my time there" ((in 23 reviews)); "and the pay is good ." ((in 22 reviews)); "Good Benefits and low cost Health insurance" ((in 19 reviews)); "Great opportunity to practice good customer service." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Life Balance Issues: Long hours and last" ((in 18 reviews)); "Extreme favoritism in all areas" ((in 13 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "No work/life balance" ((in 11 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

3.0

Aug 7, 2014

Aggressive

Transportation clerk

Recommend

CEO approval

Business Outlook

Pros

Very multi tasking, high energy

Cons

No teamwork. Very hostile environment

4.0

Jul 22, 2014

Great place to learn and grow

Fresh direct associate

Recommend

CEO approval

Business Outlook

Pros

Management has really done a great job and career development for employees offering training and a clear path to growth in the company. Lots of employee engagement such as discounted food, monthly bbq's, and free stuff.

Cons

Cold. The plant is cold (35 degrees) and the hours can be long. They like to say, "we're done when we're done." Hours can vary and OT may not always be there

3.0

Jul 19, 2014

Its an OK place to work, although not the best.

Picker/packer

Recommend

CEO approval

Business Outlook

Pros

Starts out in a good pay. Good environment to work in. Get Saturdays off in the summer. Co workers are great to work with. Everybody got along with each others.

Cons

The shifts aren't good. Shifts would be as early as 3:30 am and 4:00 am. Not a stable schedule and you have to work weekends no matter what. The temperature inside was extremely cold, but that's not a big deal.

Viewing 505 - 507 of 537 Reviews

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Jobs at FreshDirect

Freezer- Personal Shopper

Chill- Personal Shopper

Ambient- Personal Shopper

MTO C4- Personal Shopper