Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 32 reviews)); "Great Culture and enjoyed my time there" ((in 21 reviews)); "Good Benefits and low cost Health insurance" ((in 19 reviews)); "Good work life balance" ((in 11 reviews)); "Good coworkers, challenging work." ((in 7 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 22 reviews)); "Bad management, need more structure" ((in 19 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

2.0

Aug 22, 2019

Good learning experience - both positively and negatively.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

High level of exposure Good place to learn stress management

Cons

Blatant politics Lack of organization/structure No regard for employee growth Not the best work location Toxic work culture

2.0

Oct 9, 2018

Order Completion Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New Warehouse, Clean Warehouse

Cons

Worst Schedule , Bad Management

2.0

Nov 21, 2017

Corporate Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really appreciate the business model and the overall concept of the website. Bringing exceptionally sourced food to mass market is what the company does.

Cons

BRUTALLY understaffed, especially in the lower levels, leading to a top heavy organization with no structural stability and room for growth. No communication between departments, that often ends in frustration and duplication of work. Heavily focused on reaction and not proactive planning. Also, the horrible health insurance with no out of network coverage.

Viewing 49 - 51 of 537 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

Ambient- Personal Shopper

Fresh- Personal Shopper

Ambient- Personal Shopper