FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)
avatar

Metin Hacioglu

50% approve of CEO

34% positive business outlook

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

537 reviews
2.0
Nov 15, 2017

Could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice at the company, and the company has the potential to be great! The CEO and SMT are very transparent which is appreciated.

Cons

Companies everywhere, especially ecommerce companies, are offering their employees all kinds of incentives in order to retain talent, and I don't think FD really cares about retaining talent. Benefits could be a lot better, there is no 401k match, PTO is standard, salary is on the lower end of the spectrum. There's just not much to keep people here.

1.0
Sep 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Large organization where you would think you have room to grow. Expanding but always fearing unions entering and would not be surprised to see one soon with how poorly they treat even their corporate staff.

Cons

No work life balance. Pto is not flexible and they will put obstacles to using it. Forget set schedule, you will end up working all hours. Leaders who will message at all hours of the day and night and while on vacation asking for tasks they should know how to do but don’t. Forget doing a project and presenting it as your own work. You will be forced to share the credit with “the team” including bosses who did nothing and know nothing of the projects. Don’t expect to work 40-45 hrs a week as a salaried employee... you are expected and are now warned that the expectation is more like 55-60 hrs a week. If you can’t handle that... you are no good for them.

1.0
May 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Monday mornings "all hands" meetings during which employees tasted food samples. There could be allot of potential....

Cons

Unpleasant workplace atmosphere, firm lacking in transparency and ability to deal directly with issues at hand, politics in accordance, crony culture, high turnover rate within the IT department, talented employees are considered a threat and then sidelined.

Viewing 52 - 54 of 537 Reviews

Glassdoor has 586 FreshDirect reviews submitted anonymously by FreshDirect employees. Read employee reviews and ratings on Glassdoor to decide if FreshDirect is right for you.