Frontier Airlines reviews

2.6

20% would recommend to a friend

(1,316 total reviews)

James Dempsey

7% approve of CEO

17% positive business outlook

Frontier Airlines has an employee rating of 2.6 out of 5 stars, based on 1,316 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frontier Airlines employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 23, 2017

Flight Attendant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best reason to work at Frontier Airlines, the application process is easy, the provide travel accommodation to interview, the travel benefits are great, all medical and retirement benefits start immediately, and the training is fun.

Cons

Bad thing about working for them, they are more focused on growing. So once you're hired, the only thing you are to them is your seniority number. They are biased when it comes to discussing job saving issues. When they say that they understand that life happens in training, don't believe it. Even if you're in a comma in the hospital (which actually happened to another FA) they still give you points for missing work. It's super easy to get the job because they make it super easy to lose it. If you're prone to sickness or car accidents, or anything else that may pop up to cause you to miss work, you may not want to choose this company. On the other hand, if you don't have kids, have a back up savings in case they feel like getting rid of you, and can afford to move in the expensive areas in the back yard of the airport, then this is a great company for you.

3.0
Aug 30, 2016

Fun place to work!

Recommend
CEO approval
Business Outlook

Pros

I met a lot of great people at Frontier-most people are very friendly. My base manager was approachable and very kind but overworked and hard to connect with at times.

Cons

There was a lack of professionalism throughout the system right up to management. A lack of consistency with enforcement of policy and procedure.

2.0
Sep 6, 2015

On the decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part of Frontier Airlines is the people you get to work and bond with. The flight benefits are generous, to a degree.

Cons

Although you get to bond with your fellow colleagues, you will quickly find them or yourself outsourced faster than you can blink. Everyone is on edge because they don't know their fate. In my 18 years there, the company has survived a bankruptcy and has changed management/ownership at least 3 times. The latest management is more about cost saving measures than the customer experience. Frontier used to be a brand Colorado locals would go to, hands down, before any other airline. The loyalty was unwavering. Now, the locals hate the brand and will fly the competitors first, without giving Frontier a second thought. The less revenue being brought in, the more management will find a reason to outsource jobs. Part of changing their business models to become an ultra low cost airline was to seriously undervalue their work talent, paying the best people in the industry the lowest wages possible,which resulted in high turnover.

Viewing 28 - 30 of 1,316 Reviews

Glassdoor has 1,397 Frontier Airlines reviews submitted anonymously by Frontier Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Frontier Airlines is right for you.