Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Mar 21, 2016

Tough Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I think of one I will repost

Cons

Lot of hours, It is expected that you will give up your personal time off... Even if you are a contractor. No balance between home and work. You are expected to sacrifice yourself for the betterment of the company, but nothing is given back, in fact the harder you work the more you are ignored, if you are not part of the in crowd. Watch out about speaking the truth, cause most of the managers don't and they will get rid of you if you don't follow the program. So just smile and nod... And lastly, don't look for help... Most of the folks that work here are fighting to protect their job and want to make sure they are the only ones that are in the know... They are afraid to aid or mentor anyone for fear that they may be replaced. So you will have to learn everything by digging and hope you get the right info.

3.0
Feb 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay and amazing benefits

Cons

Mandatory OT for extended periods of time, which leads to sheer exhaustion and burning out of employees, zero time for a personal life, must be dedicated to job and job only! No time for training to advance your skill set. Major favoritism among employees and management, no room for growth with-in company as lower employee as I was promised in my initial interview, unless your in the right clique. Old technology, management does not take suggestions from people actually working in the trenches, when it pertains to making our job more efficent, worker bees do not have value. Schedule constantly changing, good hours given to "temp" employees, permanant employees forced to take late hours, when we were promised hiring temp employees that it wouldn't affect our schedules, but we have only been alienated from our lives and forced to late shifts.

1.0
Aug 17, 2015

You won't be excited or proud to work for this company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-It's a job. It pays well for what it is. -I like my coworkers pretty okay. My manager is great. -I think a lot of the employees are great people who have good ideas and great work ethic.

Cons

-I have never once been excited to go to work. I've never even been happy to go to work. Work has never been fun. Work has never been something I looked forward to even in the slightest. If you're looking to have your soul completely crushed, well. Look no further. -If you're younger than 35, you might be the only person in your age group working in a group. I mean it. Some contractors are young, though. It doesn't seem like a bad thing, but being young and working here is... frustrating. You can't relate to a lot of the people around you... and that's the worst feeling, to be alone somewhere that you hate but you're forced to go there every day. -There is 0 work life balance. In fact, we used to be able to work from home in my department, but then they took that away. It's ridiculous. -Upper management makes really... non-informed decisions far too quickly and expects basically magic from its employees. -Also employees who are full-time don't get trained. Apparently they'll train contractors though. -The company is too fickle. You might write some code for a project, and the company will just drop the project. That's normal, you know, except that it happens more often than it doesn't. You barely get any critical information because everyone's changing too much at once, it's like no one has ever made goals before they came to this company. And finally, I know more about what's bad about the company from random people bad mouthing it from the outside than I do from what management tells us on the inside. -If you love writing code, then coming here will probably make you like it a lot less. -Contractors know more about the infrastructure than people who work at the company. So when they leave, you know, there goes all the stuff that works. -I don't know if the CEO is the problem, but the culture of this company is so backwards I could cry. The place is toxic. -We moved from a nice building with space to one where you can hear everyone's conversations around you and there are barely any conference rooms. The reasoning was because the company couldn't pay for the building or something, I'm not sure. Whatever it is, the moving choice does nothing for motivation. -There are great developers working for the company, which is great. But the company also fires a lot of great developers who do great work for them as contractors. And also, there are people who have been contractors forever who should be working full time. So what I'm saying is, don't expect your due diligence. -The architecture and systems are antiquated. And we could fix it if we weren't constantly bombarded with bad decisions on acquisitions and so forth from higher up, but that's impossible because everyone in upper management just wants to waste your time and their time. -When I applied, they told me I'd be challenged. The work isn't challenging. What's challenging is that you're writing for systems that are so old they don't get support from the companies that made them while simultaneously not communicating with teams within the company who all have their own problems. Also the stuff I mentioned about the company being fickle compounds the difficulty here. This kind of artificial difficulty is absolute garbage. -The company is dishonest. Extremely so. -You can get away with doing nothing, because the company either gives you over-complicated stuff to do that can't be finished OR they give you no work at all. It's been a roller coaster ride of expectations. Sometimes I would kill for work and other times I wonder why they can't give me something that's more at my level. -I work full-time and I don't have any vacation time. Just PTO. I probably should have vacation time, right? But I don't. and getting time off for PTO is like pulling teeth.

Viewing 46 - 48 of 2,500 Reviews

Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.