Frontier reviews

3.4

56% would recommend to a friend

(2,501 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

You don't have to put in a hard day's work to get a good paycheck. That's a pro for some people. Good benefits. Health plan is good, dental and optical are good. Good vacation policy. CEO and corporate management seem to want to take the company in a positive direction and they seem to know what they are doing.

Cons

There is a huge disconnect between corporate and local areas. Local managers and employees don't seem to be invested in the company anymore. Lots of resource waste. The managers who do care are not empowered. Many employees don't put in a hard day's work and aren't, or can't be, held accountable. The customers are rarely happy because they are promised what cannot be delivered. Frontier company is loosing a lot of local business customers.

4.0
May 28, 2014

Good employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cohesive team for migration of PO's to new system

Cons

The distance from home was too much for daily travel

1.0
May 26, 2014
Recommend
CEO approval
Business Outlook

Pros

decent pay, but see the Cons for the other side of it.

Cons

Terminated me as part of downsizing, closed the office a couple months later and moved the jobs from IL to TX and SC to not have them in a union and pay lower wages and benefits.

Viewing 2230 - 2232 of 2,501 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.