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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,501 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Apr 15, 2014

      I'm thankful for my job, but it's faaaar from perfect!

      Tier ii noc technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I mainly talk to field techs, and I don't have to take incoming customer calls. My job is to fix the network.

      Cons

      Management policies that get in the way of getting work done. Productivity is pushed to the point that the less work per ticket you do, and the more tickets you work like that, the more you are rewarded.

      2.0
      Apr 15, 2014

      Experiences on the Frontier

      Senior network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      My imeadiate Manager is very knowlegable of the politcis of the company and works directly with Senior Reginal Management on budgeting and technical planning. Regional Management seems to be driven by a balance of local customer concern and Wall Street's opinon.

      Cons

      The Senior Leadership Team appears be driven only by concerns of the imeadiate Wallsteet price of the stock and their own compensation over the next 2-3 years. The company has been moving toward organizing engineering and operations into a silo'ed Regional Bell Operating Company model with centralized engineering and operations, lacking the familarity and flexibility to meet local business and residential customer needs.

      Viewing 2242 - 2244 of 2,501 Reviews
      Related searches: Frontier jobs | Frontier salaries | Frontier benefits | Frontier interviews
      ReviewsFrontier reviews

      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.