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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jun 5, 2013

      Challenging work, good team, and fun at times mixed with frustration

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large corporation with entrepreneurial flavor. Growth through acquisition in the last few years. Good environment for women in leadership.

      Cons

      Can't really tell senior management that they are wrong--shoot the messenger. Small salary increases - 1% to 2%. Bonus less than 100% over the past few years. No real balance of work and life. Issues with network and plant. $4 stock price. Internal systems could be better.

      1.0
      Jun 5, 2013

      Frontier going nowhere FAST

      Universal service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was an ok place to work. Many nice people, many incentives

      Cons

      Company puts up your sales being stolen by other reps. Also puts up with disconnects being transferred back into the call que or accounts noted as being disconnected, but not done. Needs to fix the software as reps can also alter each others case notes and service order memos. Dont ever try to excel at your job too much, as then your sales start being questioned, even though they were ALL ETHICAL sales

      Viewing 2314 - 2316 of 2,500 Reviews
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      ReviewsFrontier reviews

      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.