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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Mar 9, 2013

      Poor management

      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Haven't yet been "downsized," although have been on the chopping block every year since I've started, even though I hold more experience and education than my supervisors.

      Cons

      Company does not know which way they are going... Every day there are more layoffs and reorganizations, new appointments, then more layoffs and new hires again. Stock is down 50% in three years, yet CEO pay is up 80%. Finally, 2012 Fourth Quarter and Full Year Results says "The fourth quarter of 2012 severance cost relates to 537 employees leaving the business in connection with the Company's plan to reduce both wage and non-wage costs following the completion of its integration activities". PLAN TO REDUCE WAGES?

      1.0
      Mar 5, 2013

      Some good people. Very poor Senior Management. Horrible back office/IT systems - especially billing

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are good people on some teams across the company. My direct Manager was the best leader I have ever had. My Manager's team was extremely productive.

      Cons

      Company billing systems horrible. Commission payouts are 4-6 months late or worse. Do not believe anyone that tells you otherwise. Company focused on booking revenues on paper. Very little Executive Level concern about getting services installed quickly and correctly - or billed correctly.

      1.0
      Mar 5, 2013

      Their management team is a LIARS paradise

      Czt1
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at all...they are spiraling downward.

      Cons

      A poorly run company that hosts vindictive and arrogant managers that would lie, cheat, and steal to cover their own asses. Some of them routinely harrass employees on a regular basis.

      Viewing 2347 - 2349 of 2,500 Reviews
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      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.