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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 20, 2012

      Frontier has been good to me, I'm the exception, not the rule.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Local management cares about those that make the effort. There are positions open that aren't quota and sales based, and coaches will help you find this jobs if you try your best for the company.

      Cons

      Above the local level there is a huge disconnect between senior management and what happens on the front line. There seem to be unrealistic goals for our front line reps and techs.

      2.0
      Sep 18, 2012

      Reactive, angry bunch of 'poopy' people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunity to effect positive change.

      Cons

      Understaffed, expectations of working late and weekends, no recognition, daily emergencies get in the way of long term goals.

      2.0
      Sep 17, 2012

      A roller coaster ride that makes you queasy!

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay for the city I am in (not decent for what you have to deal with), Good co-workers, Paid time off

      Cons

      Neglet for the customer, Pushy about sales, out dated systems, No communication from a communications company, RUDE & I MEAN RUDE customers that yell in your ear ALL day long

      Viewing 2392 - 2394 of 2,500 Reviews
      Related searches: Frontier jobs | Frontier salaries | Frontier benefits | Frontier interviews
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      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.