Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jan 22, 2012

      Being an employee with Frontier was much better PRIOR to July 1, 2010 when the Verizon properties were added

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Frontiers focus on being involved and giving back to the communities; local engagement, community involvement. Frontier is working hard to bring substandard former Verizon properties upto a operating standard that provides service to customers. Frontier Management does care about the employees and provides recognition and thanks for jobs well done.

      Cons

      Not really downsides, in this economy many have remained employeed and this has been a choice but the salaries at Frontier are much lower than the industry. A great deal of upper leadership is from friends of CEO and top executives and often times are making changes that appear on the fly they make sense to their previous industry but the changes get discarded and employees left disgruntled.

      1.0
      Jan 18, 2012

      Totally incompetent management from MID to Senior level

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      salary, but work life balance was NEGLIGIBLE

      Cons

      totally over worked, tied to your desk and cell phone. Management had absolutely no idea how to work in CPE. They basically gave away the farm to PPL in Allentown. They are still trying to hire people to plug in to that account. RUN dont walk from a job offer here. Wilkes Barre management are delusional.

      3.0
      Jan 11, 2012

      Ok

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment, Good management far as coaches and peers

      Cons

      Requests for time off and pto aren't as easy as initially stated. work can be stressful.

      Viewing 2446 - 2448 of 2,500 Reviews
      Related searches: Frontier jobs | Frontier salaries | Frontier benefits | Frontier interviews
      ReviewsFrontier reviews

      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.