Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Aug 5, 2011
Recommend
CEO approval
Business Outlook

Pros

If you have a union job, the health benefits and mandatory OT pay are the only positives but don't kid yourself, because the pay is not much to begin with.

Cons

The union pay has shrunk so much that unless you live down the street by yourself in a broom closet, you can find better pay somewhere else. because forget about having enough money for gas, or a car payment, no way are you going to support a family on the starting wage. The hours suck also because you get the late hours shifts with no calls yet you're held to the same quota as the ones who've been there for years and have better hours and more calls to make your sales.

4.0
Jul 26, 2011

Frontier is a good place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Frontier has many growth opportunities due to the recent acquisition of Verizon Wireline properties. The company grew 4-fold.

Cons

Frontier has good current benefits that are a bit expensive to the employee. Frontier has no long-term benefits such as retirement or retiree medical.

1.0
Jun 28, 2011
Recommend
CEO approval
Business Outlook

Pros

The employees are very hardwoking, the benefits and pay are decent compared to other employers in north eastern Pennsylvania. It was very rewarding to resolve cutomer issues.

Cons

The employees are hard working and try to do the best they can for every customer. However that is very difficult when upper management refuses to invest in infrastructure.

Viewing 2464 - 2466 of 2,500 Reviews

Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.