GNC reviews

3.3

46% would recommend to a friend

(4,954 total reviews)

Michael Costello

51% approve of CEO

33% positive business outlook

GNC has an employee rating of 3.3 out of 5 stars, based on 4,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GNC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Apr 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Getting to interact with people who care about a healthy life style and helping them and yourself to a better tomorrow.

Cons

Constant pressure to reach your key point indicator numbers. Now here is where new shareholders should pay attention. My store, nameless cause we all know they'd fire me on the spot for divulging their ignorance along with many of my coemployees here, has been consistenly more profitable than previous year for 6 straight years by a margin no less than 10% per year. to say when i started was 100% is like today is 160%. I consider that fairly good growth in a market with 3 surrounding gnc's within 3 miles. However, my store has consistenly struggled to keep up with KPI numbers. first it was 30% p3...then 40%...now 50%...uhhh hey commercial vendors we make money off of sell your stuff at vitamine shoppe and vitamine world we simply are no longer allowed to sell your products. We're sorry, we really are. blame our managers. By the way, P3 items are solely products that are gnc in house. I understand a need for UPT and average sale price, i get that you want emails, one more sale is a GREAT way to learn new products and increase your upt and average sale...but p3....this non sense needs to end. You're making your employees less intelligent as i find new hires know MUCH less than i do, simply because why should they learn it. they don't have to sell it. Not to mention one more issue. Comparing a store's ability to sell these products against another store's employees who get to do the same but enjoy the ability to give their customers 20% off every day.....what kind of schooling do our manangers have to see be blind to the idea that customers who can get 20% everyday, on smaller amount of stock (less national brand mostly gnc in house as military bases ban many national brand from coming on base), makes it much simpler for GNC's on a military base to reach their KPI and enjoy the praise. while telling those in a busy mall to reach exactly the same numbers, with no discount and constantly telling customers sorry your card only works the first 7 days of the month.

1.0
Mar 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Work is physically easy. Store manager was incredibly understanding of my personal issues and easy to talk to.I'm sure he is the only manager like this in this company.

Cons

Seeing as GNC is only about making a profit and nothing else. They tend to hire the most minimal amount of employees they can for each store and only have one employee work at a time. Since, every employee has a life and responsibilities outside of the store be granted time off or being able to get another employee to cover for you in case an emergency is pretty hard to do if at all. Plus, pay is good seeing as how you comfortable putting your job up for risk because the biggest part of your job is selling certain GNC products but you don't get commission on them instead you paid more to sell third party products that count against your sells and make your numbers low. Not to mention the constant threats of being written up or losing your job that come whether or not your doing well at your job, how very motivational. Not to mention the fact that they establish how good you are at sells by the percentage of number of customer to the number of specific products being sold.. Which, means that if you have people coming in to get and energy drink and there's nothing you can do convince to buy something you have got to sell because you can't change anybody's caffeine addiction. Well...your screwed.

2.0
Sep 30, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive. The customer flow is non-stressful, and apparently the margin is good. There are some well meaning co-managers.

Cons

My RSD has little time for his managers, and has, so far, offered nothing but negative reinforcement. "You had BETTER do......" was heard several times during a bi-annual meeting. (not so subtle threats?). You are expected to sell exactly what the company wants you to sell, and you and your part timers are expected to work alone at the store. You are given stated requirements for staffing, that are impossible to meet. You give a part timer a key to the business after minimal training, offer them commission, and then constantly badger them to sell things that they won't get commission on!

Viewing 49 - 51 of 4,954 Reviews

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