GNC reviews

3.3

45% would recommend to a friend

(4,953 total reviews)

Michael Costello

52% approve of CEO

34% positive business outlook

GNC has an employee rating of 3.3 out of 5 stars, based on 4,953 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GNC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Dec 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Company was an absolutely amazing company to be for a very long time. Great products, even better people in the stores. Awesome customers. Great team atmosphere and peers are amazing.

Cons

It was sad to watch a company I loved become less than a shadow of its former self. Executives took the company is the complete wrong direction with awful focuses that have nothing to do with the customer and more to do with short term gain in stock and profit. Leadership by fear, threats, and intimidation no matter top, middle, or bottom performer. Zero work life balance unless an executive friend brought you in and you can sit in the back room all day on your phone. Human resources nightmare - anyone can be fired for anything with zero HR oversight and no process to correct actions. Impossible to bonus.

1.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Generous discount . Superior products. Casual dress code . Some truly amazing and talented people In field but are stifled by oppressive and aggressive Sr Leaders . Co. Vehicle, Insurance, Gas Card

Cons

Working at GNC is like being in an E.R. And watching someone try hopelessly to resuscitate a patient that should have been called an hour ago. It's painful and sad to watch or experience. As they gasp for breath, all sense of leadership, people, culture, values, and integrity have been thrown out the window. Expected and directed to work 14 hour days and 7 days a week including during your paid holidays and vacation ( no joke). Only enough payroll to keep store open with 1 coverage. Zero hours to train SM's or associates for complex product knowledge and selling environment . If someone calls off or no shows the store doesn't open and RSD job is threatened. Store level benefit time is not funded . Time earned and redeemed in stores from bereavement to vacation is held against RSD and creates environment designed to dissuade use of the benefit time people allegedly earn. Reminded constantly that you can lose your job for various reasons and about how highly you're paid ( sincerely some of the most grotesque leadership practices since the '80's. )

2.0
Feb 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible Can literally do whatever you want you want Tons of free time Free supplements from vendors. Health care is decent/ 401k sucks I made my store into a very enjoyable work place, along with my co workers love me as their boss. RSD/DSD never have anything negative to say(probably because I know more about supplements than both of them combined) I’m at a higher volume store over 500k a year. I’ve constantly beat COMP year after year, along with a positive transaction growth upwards of 15-30% YTD due to myself and my employees that I have working for me. I’ve proven success time and time again.

Cons

I’ve done everything that I could for GNC. There’s nothing else to give. They cut our discount, then cut our 4% commission which could potentially equate to a $3,000 pay cut for me. There’s no loyalty for GNC and their associates and managers. They legit just do not care about us. There’s constantly change, some of which are decent IE booster program, paper tags (i guess) that’s about it. I have 100’s of people on the auto deliver and save program. A lot of the items I would make my 4% commission on & now GNC cut that! I ask how am I going to make that money back? RSD/DSD tell me to sell boosters! Guess what? I’m 1-3rd place every single month for highest booster transactions. I can’t sell anymore!

Viewing 7 - 9 of 4,953 Reviews

Glassdoor has 5,105 GNC reviews submitted anonymously by GNC employees. Read employee reviews and ratings on Glassdoor to decide if GNC is right for you.