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      GNC

      Engaged Employer

      GNC reviews

      3.3

      45% would recommend to a friend

      (4,953 total reviews)

      Michael Costello

      52% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      GNC has an employee rating of 3.3 out of 5 stars, based on 4,953 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GNC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      5K reviews
      1.0
      Mar 7, 2012

      Thankless, hypercritical and hostile work environment.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have the opportunity to offer customers the products that can change their lives for the better. You have the chance to build relationships with the folks you meet.

      Cons

      Deplorable senior management beginning at the Supervising Store Manager (SSM) level to the Divisional Vice President for region 32. Zero direction from management above the store manager level, and intense ridicule, criticism, passive aggressiveness, and favoritism among the SSM, RSD, and DVP group. Scapegoating of SSM responsibility on to store managers. "Do as I say, not as I do." mentality. I completely agree with individual's post from February 29, 2012 entitled "Roller Coaster".

      2.0
      Dec 8, 2011

      Moral "grey" area

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule Employee discount Decent benefits package Improvement in training department Economy is very poor, happy to have a job in general.

      Cons

      The P3 program- P3's products are not always the solution to our customers needs to say the least (fuction, ingredients, price, quantity, dosage). Promotions/Gold Card- GNC offer their 'best" most "loyal" customers 20% off during a time of the month when prices are higher? (Promo#1) Emails- If GNC wants to be an online business go for it but do not send my customers coupons that they can not use in store and complain about issues with sales. Rankings- While this may cause some healthy competiton it also has cut down on communication between stores. Managers who are producing high KPI numbers are not wanting to coach other managers or employees in fear that they will be lower in the rankings. Lack of training- Our customer expect GNC employees to know quite a lot. Lack of incentives- employees are given a pat on the back for good performance...

      1.0
      Jan 24, 2011

      Really???????

      Ssm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great RSD Leadership! He does not transfer down ALL of the BS. He tries to protect his people as much as he can in an environment that has nothing to do with reality.

      Cons

      KPI! This company has fallen in love with meaningless sales goals. They threaten termination over the percentages of how the dollars are achieved not rather or not they are achieved. As a result EVERY manager (myself included) drives down a stores overall profitabilty by not selling certain items that do not fit within what the company considers "important".

      Viewing 13 - 15 of 4,953 Reviews
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      Glassdoor has 5,105 GNC reviews submitted anonymously by GNC employees. Read employee reviews and ratings on Glassdoor to decide if GNC is right for you.