GNC reviews

3.3

46% would recommend to a friend

(4,955 total reviews)

Michael Costello

51% approve of CEO

33% positive business outlook

GNC has an employee rating of 3.3 out of 5 stars, based on 4,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GNC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Aug 31, 2010
Recommend
CEO approval
Business Outlook

Pros

ability to make salary plus commission

Cons

Management makes it into a high stress sales job... not worth the money. Instead of giving people the best product for their money, you are forced to sell them GNC premier products. The company has aweful metrics for measuring sales goals. They all contradict eachother and different promotions alter the ability to meet sales goals. However the goals always remain anear the same numbers.

2.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

It is very difficult in many of my past jobs to get into management. At GNC they are always looking for new managers because of the high turnover so getting a store management position is easy. I work alone most of the time and do not have to share commision when working alone. As a manager I make the schedule so for the most part I am able to schedule myself so that I can go to any appointments (i.e. doctor, dentist, etc.) without having to use a vacation day to do so.

Cons

High turnover rate in part-time employees. Most stores run shorthanded when an employee quits or is fired. No lunch hours. Because GNC gives each store so few clerical hours, it is almost impossible to eat, go to the bathroom, etc. The management levels above store managers are so overwhelmed that they do not have time to deal with issues on a store level. If you need to even speak to upper management, you may wait days for them to answer your calls. As a store manager you might think that I simply manage...no, I do everything from waiting on customers to putting away freight, mopping and waxing floors and washing windows. GNC refuses to pay for those things. Too many cheifs and not enough indians. I will have one person in upper management tell me to do something one way and then am told by another that I did it wrong. One hand doesn't know what the other is doing. Very few woman in upper management. That may be because woman are too smart to be as overworked as men will allow. The longer you work and the more you prove yourself, the smaller your yearly raises are.

1.0
Mar 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Day to day impact that you have with your team and customers is second to none.

Cons

The constant mismanagement of everything from the Regional level up simply gets dumped on the field team. When corporate suits visit the field, they have no clue about day to day operations. They are completely disconnected from how hard the store managers work. When approached with their workload and the desire to have more than one person work at a time, the main rebuttal is something along the lines of, "Yeah well they don't excel in (enter category of the day). So they must not work that hard." Direction and what is important changes day to day depending on the prior day's performance.

Viewing 94 - 96 of 4,955 Reviews

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